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Automatic Call Distribution - Support & maintenance

Lancashire Constabulary

This public procurement record has 2 releases in its history.

AwardUpdate

21 Oct 2020 at 15:40

Award Notice
Award

21 Oct 2020 at 15:30

Award Notice
Summary of the contracting process

The procurement process titled "Automatic Call Distribution - Support & maintenance" was conducted by Lancashire Constabulary, located in Preston, North West England. This tender, classified under the CPV code 72267100 for the maintenance of information technology software, was initiated as a tender and is currently in the award stage. The tender period concluded on 20th October 2020, while the contract is set to commence on 12th November 2020 and will run until 11th November 2021. The total value of the contract is £81,000, awarded under the procurement method categorised as "Other - Support renewal in line with Contract standing orders."

This tender presents a valuable opportunity for businesses specialising in IT support and maintenance services, particularly those capable of delivering software maintenance solutions. Companies that are well-positioned to compete include those with a strong background in information technology management and support, especially larger firms as indicated by the absence of suitability for SMEs or VCSEs. Engaging in this procurement may enable businesses to expand their portfolio and establish a long-term relationship with a key public sector buyer.

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Notice Information

Notice Title

Automatic Call Distribution - Support & maintenance

Notice Description

Automatic Call Distribution - Maintenance & Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-67bade39-94a4-4e01-8496-b1da0641c230
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7701da81-fd45-473b-8cd1-e91528f30dd0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Support renewal in line with Contract standing orders
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£81,000 Under £100K
Lots Value
Not specified
Awards Value
£81,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20205 years ago
Submission Deadline
20 Oct 2020Expired
Future Notice Date
Not specified
Award Date
21 Oct 20205 years ago
Contract Period
12 Nov 2020 - 11 Nov 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Lancashire Constabulary
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESTON
Postcode
PR4 5SB
Postcode Area
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

Maintel Europe Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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