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Con_26410 Lot 1 Lived Experience Engagement Service (Southwest Probation Region)

Ministry of Justice

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 16:09

Award Notice
Summary of the contracting process

The Ministry of Justice commissioned a structured lived-experience engagement service for people on probation and in prison. The service is intended to provide meaningful, consistent opportunities for participants to influence the design and delivery of probation and prison services, so their views, experiences and insights can inform continuous service improvement. This is a probation service requirement (CPV 75231240) delivered across the South West of England. The geographical scope covers the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units. It is a service contract for work involving engagement, participation, insight gathering and feedback with people who use or experience criminal justice services.

The procurement has been completed and awarded following a selective call-off competition from the Ministry of Justice Probation Service Dynamic Framework. The submission deadline was 29 June 2026 at 11:00. The contract was awarded to Prison Advice & Care Trust (pact) on 11 August 2026 for £84,877.20 including the stated GBP currency. The contract period is 1 November 2026 to 31 March 2028. The award is active, and the tender is marked complete. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The award covers the full South West requirement described above; no separate award values or additional awarded suppliers are recorded.

This award demonstrates demand from the Ministry of Justice for specialist engagement with people on probation and in prison, focused on turning lived experience into practical service improvement. A credible future competitor would need to design and run a structured, consistent participation programme across multiple Probation Delivery Units, while building trust with participants whose experiences may be complex or sensitive. Relevant strengths would include community or criminal justice engagement, facilitation, listening and insight-analysis skills, and the ability to show how feedback is considered and acted upon. Organisations able to work across Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire would be well placed to address the requirement at its full geographical scale.

How relevant is this notice?

Notice Information

Notice Title

Con_26410 Lot 1 Lived Experience Engagement Service (Southwest Probation Region)

Notice Description

This Contract Award Notice details the award of a call-off competition conducted by the Authority through the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. The service will be delivered across the South West region, covering the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units (PDUs).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-67dc435b-df42-4d84-af0b-4ac3a4649cd4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/78258770-4884-4870-894e-eebbf5e09cb1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75231240 - Probation services

Notice Value(s)

Tender Value
£84,877 Under £100K
Lots Value
Not specified
Awards Value
£84,877 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20261 months ago
Contract Period
1 Nov 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Justice
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Prison Advice and Care Trust (Pact)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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