Award

2018 - 684 Provision of Service Innovation and Development - AWARD

WM HOUSING GROUP

This public procurement record has 1 release in its history.

Award

19 Mar 2019 at 16:38

Award Notice
Summary of the contracting process

WM Housing Group has completed the tender process for the contract titled "2018 - 684 Provision of Service Innovation and Development." This initiative aims to enhance service quality and customer satisfaction through comprehensive service innovation and development activities. The procurement stage reached the award phase on 1st February 2019, with the contract running from 1st February to 30th September 2019. Set in Birmingham, West Midlands, the contract includes a minimum value of £150,000 and a total estimated value of £170,000, classified under development consultancy services.

This contract presents significant opportunities for businesses, particularly those specialising in consultancy and service improvement, to engage with a leading housing group. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to express interest, as the project seeks innovative approaches to service delivery that can offer value for money. Companies with expertise in business development consultancy are particularly well-suited to compete for this contract.

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Notice Information

Notice Title

2018 - 684 Provision of Service Innovation and Development - AWARD

Notice Description

WM Housing Group wishes to tender for the provision of Service Innovation and Development activities to ensure that the Group provides an excellent service, which represents value for money. WM Housing Group is undergoing a period of extensive change which includes refreshing all group services to ensure that they focus closely on customer experience and satisfaction as well as proactively addressing the cost base of demand for services into the organisation. All services in the business are currently going through a lean review process to create more efficient processes. Our voids and lettings team that will be part of project 1, have already gone through this process and are now looking at the next phase of service development, which is to improve the products quality. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of WM Housing Group Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the WMHG E-Tendering portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the WMHG E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6855dfbf-4223-402e-a2d3-fa5864444920
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/71f91ee8-7dd3-4f66-b7c8-d16f1202d163
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73220000 - Development consultancy services

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20196 years ago
Submission Deadline
23 Jan 2019Expired
Future Notice Date
Not specified
Award Date
1 Feb 20197 years ago
Contract Period
1 Feb 2019 - 30 Sep 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WM HOUSING GROUP
Contact Name
Biyageh Barry
Contact Email
biyageh.barry@wmhousing.co.uk
Contact Phone
01213290431

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2AF
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

WHAT IF

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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