Award

Automated Telephone Payment Service

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 1 release in its history.

Award

15 Nov 2022 at 14:47

Summary of the contracting process

The Wolverhampton City Council has awarded a contract for the Cloud hosted Automated Telephone Payment Service. This procurement falls under the services category, with a total contract value of £80,000 in GBP. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on July 4, 2022, and the contract is set to start on September 3, 2022, and end on September 2, 2026, in the West Midlands region of the United Kingdom.

This award presents an opportunity for businesses, particularly those in the software package and information systems industry, to engage in providing support for self-service payments using debit or credit cards via telephone. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise sector (VCSE) businesses are eligible to participate. The successful bidder for this tender was Capita Business Services, a large-scale business entity located in London, United Kingdom, specialising in providing business services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Automated Telephone Payment Service

Notice Description

Cloud hosted Automated Telephone Payment Service supporting self-service payments by debit or credit card using the telephone keypad with associated hosting and maintenance.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-68cbccd0-3a03-4d0c-91f6-c03c719fbcd7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/97b8371f-306d-40a6-a243-d03d1b3190d7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20223 years ago
Submission Deadline
4 Jul 2022Expired
Future Notice Date
Not specified
Award Date
2 Aug 20223 years ago
Contract Period
2 Sep 2022 - 2 Sep 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Barry Greenwood
Contact Email
barry.greenwood@wolverhampton.gov.uk
Contact Phone
01902 552911

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-68cbccd0-3a03-4d0c-91f6-c03c719fbcd7-2022-11-15T14:47:00Z",
    "date": "2022-11-15T14:47:00Z",
    "ocid": "ocds-b5fd17-68cbccd0-3a03-4d0c-91f6-c03c719fbcd7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CWC22098",
        "title": "Automated Telephone Payment Service",
        "description": "Cloud hosted Automated Telephone Payment Service supporting self-service payments by debit or credit card using the telephone keypad with associated hosting and maintenance.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 80000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-07-04T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-09-03T00:00:00+01:00",
            "endDate": "2026-09-02T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-WLV",
            "name": "Wolverhampton City Council",
            "identifier": {
                "legalName": "Wolverhampton City Council",
                "scheme": "GB-LAE",
                "id": "WLV"
            },
            "address": {
                "streetAddress": "Civic Centre,St. Peters Square",
                "locality": "WOLVERHAMPTON",
                "postalCode": "WV11RL",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Barry Greenwood",
                "email": "Barry.Greenwood@wolverhampton.gov.uk",
                "telephone": "01902 552911"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02299747",
            "name": "Capita Business Services",
            "identifier": {
                "legalName": "Capita Business Services",
                "scheme": "GB-COH",
                "id": "02299747"
            },
            "address": {
                "streetAddress": "65 Gresham Street London, EC2V 7NQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-WLV",
        "name": "Wolverhampton City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-68cbccd0-3a03-4d0c-91f6-c03c719fbcd7-1",
            "status": "active",
            "date": "2022-08-03T00:00:00+01:00",
            "datePublished": "2022-11-15T14:47:00Z",
            "value": {
                "amount": 80000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02299747",
                    "name": "Capita Business Services"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-09-03T00:00:00+01:00",
                "endDate": "2026-09-02T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/97b8371f-306d-40a6-a243-d03d1b3190d7",
                    "datePublished": "2022-11-15T14:47:00Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}