Award

Service Desk Optimisation & Transformation - Delivery of Future State

NHS DIGITAL

This public procurement record has 1 release in its history.

Award

16 Apr 2019 at 14:12

Summary of the contracting process

The procurement process titled "Service Desk Optimisation & Transformation - Delivery of Future State" was initiated by NHS Digital, located in Leeds, England, and focuses on the IT services industry. The procurement method employed was selective, conducted as a call-off from a framework agreement, with a total value of £250,000. While the tender phase has concluded, key activities are reflected in the contract period from 3rd August 2018 to 31st July 2019. The tender period ended on 29th June 2018.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in IT consulting and software development. Businesses with capabilities in service desk transformation, as well as implementation services, would be particularly well-positioned to compete. Engaging in similar forthcoming tenders could provide avenues for growth, especially for firms that can adapt to deliver innovative solutions and enhancements in IT services.

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Notice Title

Service Desk Optimisation & Transformation - Delivery of Future State

Notice Description

Service Desk transformation recommendation report and accompanying implementation of an approved detailed design specification

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-68ffa4ec-0967-4af8-9684-be08e73eca59
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/579f827b-1284-4632-a68a-cf56586cd414
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Apr 20196 years ago
Submission Deadline
29 Jun 2018Expired
Future Notice Date
Not specified
Award Date
30 Jul 20187 years ago
Contract Period
2 Aug 2018 - 31 Jul 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
Not specified
Contact Email
enquiries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 6AE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

CRANFORD SOLUTIONS (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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