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S12 Solutions (SaaS)

Kent and Medway NHS and Social Care Partnership Trust

This public procurement record has 1 release in its history.

Award

08 Oct 2026 at 15:54

Award Notice
Summary of the contracting process

Kent and Medway Mental Health NHS Trust bought a software-as-a-service platform for the Section 12 doctor approval process under the Mental Health Act. The applications enable approved mental health professionals to find and contact doctors approved under Section 12, while allowing those doctors to manage their availability and personal details online. This is a specialist digital service combining an online platform for professionals with doctor-facing availability and profile management. Delivery is in Maidstone, Kent, and the wider England area. The requirement is classified as software and information systems, but its practical focus is supporting the matching and contact between approved mental health professionals and Section 12 doctors.

The procurement is complete and was awarded to Insight Direct (UK) Ltd. Kent and Medway Mental Health NHS Trust used a selective call-off from a framework agreement. The award date was 8 October 2026. The awarded contract value is £156,378. The contract period runs from 8 August 2025 to 7 August 2028. The original tender deadline was 7 August 2025 at 12:00. The procurement was categorised as services, and the opportunity was marked unsuitable for SMEs and voluntary, community and social enterprises. No evaluation criteria or lot structure are recorded in the available process information.

For suppliers preparing to compete for this buyer’s future requirement, the award demonstrates demand for a managed SaaS service supporting a defined mental health statutory workflow. A credible provider would need to supply dependable applications through which approved mental health professionals can locate and contact eligible Section 12 doctors, alongside secure self-service tools for doctors to manage availability and personal details. Relevant strengths include experience delivering and supporting online platforms used by health professionals, reliable handling of professional profiles and availability data, and the ability to support ongoing service operation for a multi-year contract. The route used was a framework call-off, so suppliers would need access to an appropriate framework and be capable of meeting its call-off requirements. The recorded SME suitability indicates this procurement was not considered suitable for smaller suppliers.

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Notice Information

Notice Title

S12 Solutions (SaaS)

Notice Description

The applications and platforms enable approved mental health professionals (AMHPs) to locate and contact doctors approved under section 12 of the Mental Health Act and allow those doctors to control their availability and personal details online

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-690338e6-6bcc-4ec1-9588-27f5b07c3989
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/00e4cccb-430e-4257-9447-8419b82621d7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£156,378 £100K-£500K
Lots Value
Not specified
Awards Value
£156,378 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Oct 20262 weeks ago
Contract Period
8 Aug 2025 - 7 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kent and Medway NHS and Social Care Partnership Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME16 9PH
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Maidstone
Electoral Ward
Barming Heath & Teston
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

Insight Direct (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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