Tender

Supply of Out of Hours Emergency Call Handling Services

BROMFORD HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Tender Notice
Summary of the contracting process

Bromford Housing Group Limited is seeking suppliers for the "Supply of Out of Hours Emergency Call Handling Services" through an open procurement process. This tender is currently in the active stage, with the closing date for submissions set for 5 December 2016. The contract, valued at £360,000, will commence on 10 February 2017 and run until 9 February 2022. Bromford, operating from Wolverhampton, operates within the services sector, specifically classified under the CPV code 79512000 for call centre services.

This procurement opportunity can significantly benefit small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their service offerings in emergency response. Companies that specialise in call centre operations, particularly those experienced in handling out-of-hours services, would be well-positioned to compete for this contract. With the contract spanning multiple years, successful bidders may also find further collaboration opportunities with Bromford and its various subsidiaries.

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Notice Information

Notice Title

Supply of Out of Hours Emergency Call Handling Services

Notice Description

Bromford Housing Group Limited, (Parent of the Group) as a central purchasing body on behalf of itself and any of its current or future entities and subsidiaries (together "Bromford") wishes to invite interested companies ("Suppliers") to participate in a procurement process to award a Contract for the reliable Supply of Out of Hours Emergency Call Handling Services. Bromford Housing Group Limited is a Registered Society incorporated under the Co-operative and Community Benefit Societies Act 2014 (no. 29996R) and whose registered office is at One Exchange Court, Brabourne Avenue, Wolverhampton Business Park, Wolverhampton WV10 6AU. The current operating entities and subsidiaries of Bromford Housing Group Limited are: Bromford Housing Association Limited, a Charitable Community Benefit Society incorporated under the Co-operative and Community Benefit Societies Act 2014 (FCA registered number: 7106); Bromford Home Ownership Limited, a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (FCA registered number: 29991R); Bromford Assured Homes Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 02677730); Bromford Developments Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 06507824); Street Services Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 03711394); Riverside Mews Management Company Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 02953846); Strand Services (Whitchurch) Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 02645753). Bromford Housing Group Limited also has three dormant entities / subsidiaries as follows:- Project Note Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 03716147); Bromford Carinthia Homes Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number:02625632) Queen Street Management Company (Lichfield) Limited, a Private Limited Company, incorporated under the Companies Act 2006 (registered number: 01764379).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-69047d8e-adca-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aca1fab1-1bff-4090-8fa8-fda7bb55d71c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
5 Dec 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Feb 2017 - 9 Feb 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BROMFORD HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV10 6AU
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified
Local Authority
Wolverhampton
Electoral Ward
Bushbury North
Westminster Constituency
Wolverhampton North East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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