Tender

IUC Network Partners - Framework

LONDON AMBULANCE SERVICE NHS TRUST

This public procurement record has 3 releases in its history.

Tender

01 Aug 2024 at 16:09

Tender Notice
Tender

01 Aug 2024 at 16:09

Tender Notice
Tender

01 Aug 2024 at 14:41

Tender Notice
Summary of the contracting process

The London Ambulance Service NHS Trust is inviting tenders for the "IUC Network Partners - Framework" under the competitive Provider Selection Regime. The procurement is in the health services category (CPV: 85100000) and aims to establish a framework of partners for the innovative and resilient delivery of the 111/IUC Service across England. This tender is in the active stage, and interested suppliers must register and apply via the Atamis e-sourcing portal by 6th September 2024. The contracts are expected to start on 2nd December 2024 and end on 30th November 2026. This framework will operate for two years, with individual call-off contracts lasting between one and two years.

This tender presents significant business growth opportunities for small and medium enterprises (SMEs) with experience in health services and call handling. The framework's cascade setup offers additional chances for contracts as demand increases, creating a competitive environment where high-ranking bidders gain initial access. SMEs adept in operational governance, compliance, and quality standards will find this tender especially suitable. The procurement focuses on a cost-per-call basis, hence efficient and scalable call handling services are key to competing effectively. This can be a lucrative opportunity for businesses looking to expand their footprint in the public health services sector.

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Notice Information

Notice Title

IUC Network Partners - Framework

Notice Description

The London Ambulance Service is conducting a procurement under the competitive process of the Provider Selection Regime to award a Framework of partners to deliver innovation and resilience in the delivery of the 111/IUC Service. The Network Partners will deliver a proportion of demand and/or support function across LAS contracts, in line with the requirements set out in the 2017 IUC Service Specification. The partners will adhere to LAS operational, governance, compliance, reporting and quality standards, to ensure the partnership delivers a seamless service for patients. The call-off contracts will be awarded for a set number of cases/calls per annum. The target number of calls per hour is 3 and the call-off contracts will be charged on a 'cost per call' basis The Framework will be set up as a framework in cascade with the highest ranking bidder following the evaluation process being offered the initial call-off contract that is required. Should further contracts be required and the highest ranking bidder has no additional capacity the contract will be offered to the second highest ranking bidder. The Framework will be in place for a 2 year period and the individual Call-off contracts will be awarded for durations of between 1 and 2 years. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-693555c2-8230-463b-b127-c6695b8f704e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f6bf0664-a5f9-4982-bf2f-1ede84db2c9b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£19,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20241 years ago
Submission Deadline
6 Sep 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Dec 2024 - 30 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON AMBULANCE SERVICE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 0BW
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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