Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Class Support

Student Loans Company

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 09:17

Award Notice
Summary of the contracting process

Student Loans Company Limited procured support services for CLASS, its bespoke legacy system used to manage company operations. The requirement covers migration and ongoing support of CLASS on Oracle Cloud Infrastructure (OCI), including the associated support, maintenance and software licences. CLASS was developed using Oracle expertise and has functionality unique to Student Loans Company. More than 3,400 users hold CLASS logins, with over 800 users logging in on an average day, so the service supports a substantial operational user base. The work is delivered in Scotland. The procurement is categorised as services and concerns computer platforms. The selected technology platform is Oracle Cloud Infrastructure, supplied by Oracle Corporation UK Limited.

The procurement is complete and was awarded to Oracle Corporation UK Limited on 13 July 2026. The awarded value is £195,000 GBP, compared with an estimated procurement value of £185,000 GBP. The contract runs from 13 July 2026 to 12 July 2029, for a three-year period. The tender submission deadline was 30 March 2026 at 12:00. The route was a selective procedure using a call-off from a framework agreement. Student Loans Company Limited was the buyer. The requirement was evaluated through this framework call-off process, and the award is active. The procurement was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises.

This award shows demand for specialist support of a long-established, bespoke Oracle-based business system operating in a high-use public-sector environment. A credible competitor would need strong Oracle Cloud Infrastructure capability, including rehosting or operating legacy applications in OCI, together with the ability to provide dependable technical support, maintenance and licensing. Experience of systems with unique functionality and a large active user community would be important, as would the capacity to maintain service continuity for hundreds of daily users and thousands of registered users. The requirement was awarded to a large Oracle supplier and was not marked as suitable for SMEs or VCSEs, indicating that future competition for this narrowly defined service is likely to favour suppliers with substantial Oracle expertise, delivery capacity and relevant enterprise support experience.

How relevant is this notice?

Notice Information

Notice Title

Class Support

Notice Description

CLASS is a bespoke system installed by Student Loans Company (SLC) over 25 years ago. It was created using the areas of expertise from the company Oracle and its functionality is unique to SLC. Currently SLC have over 3,400 active users with CLASS logins with an average of over 800 users logging in daily. Historically SLC has followed a like-for-like upgrade cycle which requires regular investment. Following a Discovery exercise undertaken by SLC, the resultant options for the "target state" infrastructure were identified as: 1) Rehost on Cloud 2) On premises upgrade After an independent review the decision was made to rehost on Cloud using Oracle Cloud Infrastructure (OCI). SLC are therefore sought to procure Class support using the Oracle OCI Platform, manufactured by Oracle Corporation UK Limited (Oracle). The agreement shall run for a minimum of three years and include all relevant support, maintenance and licences.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-693ddab7-341e-413f-b36f-1c9169982644
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b2ab1306-a862-41f3-b43e-09ca10f2e807
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30211300 - Computer platforms

Notice Value(s)

Tender Value
£185,000 £100K-£500K
Lots Value
Not specified
Awards Value
£195,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jul 20262 months ago
Contract Period
13 Jul 2026 - 12 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Student Loans Company
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G5 8DF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

Oracle Corporation UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...