Award

Digital Outcome & Specialists - User Research Capability

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 2 releases in its history.

Award

13 Apr 2023 at 15:08

Award

28 Jul 2021 at 15:48

Summary of the contracting process

The Department of Health and Social Care (T&T) completed a procurement process for the provision of User Research capability for designing and writing content for T&T services and products. The procurement method used was selective, calling off from a framework agreement. The contract period ran from 1st April 2021 to 31st July 2021, with a total contract value of £390,875. The procurement was managed by the Department of Health and Social Care (T&T) based in London, UK.

This tender presents an opportunity for businesses in the services sector, specifically those offering user research capabilities. The procurement stage has already been completed, with Nomensa Limited being awarded the contract. Businesses looking to engage in similar user research projects within the UK market could explore potential collaborations or learn from the successful bidding strategy of Nomensa Limited in this procurement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Digital Outcome & Specialists - User Research Capability

Notice Description

Provision of User Research capability, to design, and write content for, T&T services and products based on user needs and behaviour.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59d5feae-fd7f-41d6-9ecb-e99f2e1c6762
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£390,875 £100K-£500K
Lots Value
Not specified
Awards Value
£390,875 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20232 years ago
Submission Deadline
31 Mar 2021Expired
Future Notice Date
Not specified
Award Date
23 May 20214 years ago
Contract Period
31 Mar 2021 - 31 Jul 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NOMENSA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0-2023-04-13T16:08:24+01:00",
    "date": "2023-04-13T16:08:24+01:00",
    "ocid": "ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0280900D0O000000rwimUAA",
        "title": "Digital Outcome & Specialists - User Research Capability",
        "description": "Provision of User Research capability, to design, and write content for, T&T services and products based on user needs and behaviour.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79000000",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SW1H 0EU"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SW1H 0EU"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 390875,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-03-31T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-04-01T00:00:00+01:00",
            "endDate": "2021-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-179047",
            "name": "Department of Health and Social Care (T&T)",
            "identifier": {
                "legalName": "Department of Health and Social Care (T&T)"
            },
            "address": {
                "streetAddress": "39 Victoria Street,",
                "locality": "London",
                "postalCode": "SW1H 0EU",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Procurement Operations",
                "email": "Procurement.Operations@dhsc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-179048",
            "name": "Nomensa Limited",
            "identifier": {
                "legalName": "Nomensa Limited"
            },
            "address": {
                "streetAddress": "King William House, 13 Queen Square,, Bristol, BS1 4NT"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-179047",
        "name": "Department of Health and Social Care (T&T)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0-1",
            "status": "active",
            "date": "2021-05-24T00:00:00+01:00",
            "datePublished": "2021-07-28T16:48:57+01:00",
            "value": {
                "amount": 390875,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-179048",
                    "name": "Nomensa Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-04-01T00:00:00+01:00",
                "endDate": "2021-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/eb309b5d-03ff-49a2-8166-72caba13f069",
                    "datePublished": "2021-07-28T16:48:57+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "Link",
                    "description": "Fully signed - 1226 - Nomensa - User Research RM1043.6-Call-off-contract Apr-July - Redacted",
                    "url": "https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000QHLu/uR.k2afYZGTfE3WjIuhZ29nutCO_3vxCcBWqvWDdVdk"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0-2",
            "status": "active",
            "date": "2021-05-24T00:00:00+01:00",
            "datePublished": "2023-04-13T16:08:24+01:00",
            "value": {
                "amount": 390875,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-179048",
                    "name": "Nomensa Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-04-01T00:00:00+01:00",
                "endDate": "2021-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "3",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/59d5feae-fd7f-41d6-9ecb-e99f2e1c6762",
                    "datePublished": "2023-04-13T16:08:24+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "4",
                    "description": "Fully signed - 1226 - Nomensa - User Research RM1043.6-Call-off-contract Apr-July - Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a13dd92c-19de-4c2f-b481-e0b68dbced8c",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}