Award

ITSM ServiceNow - SaaS

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

03 Sep 2019 at 15:19

Summary of the contracting process

The procurement process conducted by H M Revenue & Customs involves a tender titled "ITSM ServiceNow - SaaS" for software package and information systems, with an estimated value of £9,856,918.18. This contract will deliver ServiceNow subscription services and resources to manage the delivery phase. The tender was initiated through a selective procurement method involving a call-off from a framework agreement. The tender period concluded on 27 July 2019, while the contract period spans from 12 August 2019 to 12 August 2022. The location of delivery includes various territories and countries, including the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those offering SaaS solutions and related consulting services. Companies with expertise in ServiceNow or similar IT service management platforms would be well-positioned to compete. The tender's specifications also favour larger organisations capable of managing extensive projects, making it an appealing opportunity for established IT firms seeking to expand their service offerings and client base in the public sector.

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Notice Title

ITSM ServiceNow - SaaS

Notice Description

ServiceNow subscription to SaaS products. In addition to this HMRC require ServiceNow resource to manage the initial phase of the delivery.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-69d913cf-8acc-49e2-b2fb-857ab1c90464
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/66474770-f241-4c38-8d82-61270527221c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£9,856,918 £1M-£10M
Lots Value
Not specified
Awards Value
£9,856,918 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20196 years ago
Submission Deadline
27 Jul 2019Expired
Future Notice Date
Not specified
Award Date
10 Aug 20196 years ago
Contract Period
11 Aug 2019 - 12 Aug 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Post Town
Telford
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified

Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

SCC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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