Award

PS.23.193 Provision of Outbound Mail Services

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

19 Feb 2026 at 10:45

Award Notice
Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) has recently concluded a procurement process for outbound mail services, entailing a comprehensive bulk postal service for UK and international mail. The contract, awarded to DHL ECOMMERCE UK LIMITED, falls under the postal services industry category and is valued at £316 million. Located in Morriston, Wales, the DVLA aims to streamline postal operations for approximately 95 million mail items throughout the contract period from 2nd March 2026 to 1st March 2029. Conducted via a selective procurement method through a call-off from a framework agreement, the procurement has progressed to the award stage, with key details published on 19th February 2026.

This procurement presents substantial business growth opportunities, particularly for large enterprises involved in postal and delivery services. Companies capable of managing large-scale mail operations and equipped with efficient delivery frameworks stand to benefit immensely. With requirements centred around maximising postal efficiencies and ensuring seamless mail collection and delivery, businesses that can offer innovative solutions in logistics combining cost-effectiveness with reliability are well-suited to compete in such tenders. Despite the focus on larger firms, smaller enterprises should explore partnerships or subcontracting possibilities to participate in the sector's growth.

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Notice Information

Notice Title

PS.23.193 Provision of Outbound Mail Services

Notice Description

This contract will provide the Authority with an outbound bulk mail service. The provision of such is essential to supporting all services and transactions where a physical token or document is required to be sent to a mail recipient. The scope encompasses all bulk mail collection from the Authorities' sites except for 1st class, courier, special delivery and next day service, where alternative solutions are in place. The DVLA requires a contract for bulk UK mail along with a small element of international mail, currently managed by the incumbent supplier via their own Down Stream Access agreement (DSA Solution). The requirement is to maximise postal efficiencies and deliver value for money whilst providing a quality service, ensuring that mail items will be collected and delivered to the required destination(s) in line with the mail profile requirements and without interruption arising from any handover between the incumbent supplier and the Supplier. DVLA expects to produce approximately 95 million items of mail over the life of the contract. However, the quantities, types and frequencies of the mail is not guaranteed or warranted.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6a18e822-8d30-4f94-b74b-88384c6f5981
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/76d87754-7ba4-40d7-97b2-74e60e1833af
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64112000 - Postal services related to letters

Notice Value(s)

Tender Value
£316,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
£316,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20264 days ago
Submission Deadline
6 Aug 2025Expired
Future Notice Date
Not specified
Award Date
11 Feb 20261 weeks ago
Contract Period
2 Mar 2026 - 1 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORRISTON
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

DHL ECOMMERCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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