Tender

Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area

DORSET COUNCIL

This public procurement record has 1 release in its history.

Tender

22 Apr 2021 at 14:35

Tender Notice
Summary of the contracting process

The Dorset Council is seeking submissions for a tender titled "Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area." This contract aims to create a unified service providing essential information, advice, and guidance to residents within the South West region of the United Kingdom. The tender is currently in the active stage, with an open procurement method and an end date for submissions set for 11th June 2021. The contract is expected to commence on 1st October 2021 and will span a period of up to five years, with an estimated value of £2,823,250 under the category of other community, social, and personal services.

This tender presents significant growth opportunities for businesses specialising in information and advisory services, particularly those equipped to meet diverse community needs. Companies that focus on customer experience, digital services, and a multi-channel approach will find themselves well-suited to compete. Additionally, organisations capable of forming consortiums can also apply, benefitting from a collaborative approach to service delivery, which could enhance their competitive edge in the bidding process.

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Notice Information

Notice Title

Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area

Notice Description

The purpose of this contract is to have a joined up single service contract for information, advice and guidance whereby key stakeholders work together to design and deliver a multi-channel approach to information, advice and guidance. Definition and scope: * Information - The open and accessible supply of informative material deemed to be of interest and relevance to a particular population * Advice - Presenting facts and ideas in an accessible form for residents to understand and consider and recommending a course of action * Guidance - Defining and providing options through positive actions which could help the resident The provision shall be based around the following key considerations to effectively meet the needs of the Council's residents: * customer experience * connecting services * improved digital channels * a targeted face to face and telephone offer The services must be flexible to meet Dorset Council residents' needs and arising trends. The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider. The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years). Consortium bids are welcome via a lead provider. Tenderers should note that the Council is running a concurrent open tender procedure for provision of Infrastructure Support to the Voluntary and Community Sector (VCS) (project ref. DN538356).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6a7bc9f4-d5ae-4ce3-a7bb-ecb6092b86fe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/09df99ea-acd8-4be7-a42b-3d1db7288e5b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,823,250 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20214 years ago
Submission Deadline
11 Jun 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2021 - 30 Sep 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DORSET COUNCIL
Contact Name
Gayle Acors
Contact Email
g.acors@dorsetcc.gov.uk
Contact Phone
+44 1305221278

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1UZ
Post Town
Dorchester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK South West (England)
Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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