Award

Provision of a Performance Partner

CROWN COMMERCIAL SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

03 Nov 2025 at 10:44

Award

03 Nov 2025 at 08:55

Summary of the contracting process

The public procurement process for the "Provision of a Performance Partner" has been completed by the Crown Commercial Service on behalf of the Home Office. This contract involves providing a Computer Aided Facilities Management (CAFM) system, interfacing with up to four Total Facilities Management (TFM) Suppliers, and facilitating 24-hour help desk services, performance management, and comprehensive management and reporting services for in-scope properties across the UK and Europe. Classified under "Property management services of real estate on a fee or contract basis" (CPV code 70330000), the procurement was carried out using a selective method as a call-off from a framework agreement. The contract, valued at £24,338,478.11, was awarded to Sodexo Limited on 14 October 2025, with its seven-year performance slated from 1 October 2026 to 30 September 2033.

This procurement offers substantial opportunities for business growth, particularly for firms specialising in property management services, innovative technology solutions, and facilities management consulting. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, given their suitability criteria. Businesses equipped with robust data analysis capabilities and technological innovation will be well-suited to leverage this contract, especially those who can provide sophisticated systems that integrate seamlessly with existing infrastructure and enhance organisational efficiency for extensive geographical areas such as the UK, Isle of Man, Guernsey, and Jersey.

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Notice Title

Provision of a Performance Partner

Notice Description

The Contract is for the provision of a Performance Partner to provide a Computer Aided Facilities Management (CAFM) system to interface with up to four (4) TFM Suppliers and provide access to end-to-end Work Order management for the Home Office, a 24hr Help Desk, TFM Supplier performance management, analysis and reporting, innovation, technology and data, and additional Services to support the Home Office management of in-scope properties in the UK and Europe.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6a83c376-7c6b-4c9a-9558-69ee244461c0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9bc42175-68f3-46dc-88e6-49e9d1cd8fc7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services


CPV Codes

70330000 - Property management services of real estate on a fee or contract basis

Notice Value(s)

Tender Value
£24,338,478 £10M-£100M
Lots Value
Not specified
Awards Value
£24,338,478 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20253 months ago
Submission Deadline
11 Apr 2025Expired
Future Notice Date
Not specified
Award Date
13 Oct 20254 months ago
Contract Period
30 Sep 2026 - 30 Sep 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SODEXO

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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