Award

Financial Ombudsman Service (FOS) - Case Analysis for Insolvent Green Deal Providers

BUSINESS ENERGY AND INDUSTRIAL STRATEGY

This public procurement record has 1 release in its history.

Award

31 Jan 2019 at 15:43

Award Notice
Summary of the contracting process

The Financial Ombudsman Service (FOS) has completed a tender titled "Case Analysis for Insolvent Green Deal Providers". This procurement, classified under financial and insurance services, was conducted by the Business Energy and Industrial Strategy based in London, England. The process used a direct procurement method through a single tender action, with the contract value amounting to £685,000. The contract period commenced on 24th October 2018 and will conclude on 30th March 2020, following an award date of 23rd October 2018.

This tender presents substantial opportunities for consulting and financial service firms, particularly those specialising in consumer rights, complaint resolution, and regulatory frameworks. Businesses that are well-positioned to compete include those with expertise in consumer advocacy and legal compliance, especially in the context of the Green Deal Framework. Engaging in such contracts can enhance service offerings and broaden customer bases for firms capable of navigating the complexities of insolvency and consumer finance issues.

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Notice Information

Notice Title

Financial Ombudsman Service (FOS) - Case Analysis for Insolvent Green Deal Providers

Notice Description

The Financial Ombudsman Service have a role in the Green Deal Framework Regulations to resolve consumer complaints that have not been resolved through their Green Deal Providers. Where the Provider has gone into liquidation, any decisions by the FOS cannot be implemented by the companies, meaning that the FOS is unable to fulfil their role and there is no redress for consumers. This contract enables the FOS to review the complaints in order to provide meaningful consumer redress. The FOS have a unique role within the Green Deal Framework, and this is why there has been no open competition for the award of this contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6aca13b7-6c5e-4b9c-81ca-25dff5031153
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c47dd0a0-3900-457d-8917-9dcb23a47167
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£685,000 £500K-£1M
Lots Value
Not specified
Awards Value
£68,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jan 20197 years ago
Submission Deadline
22 Oct 2018Expired
Future Notice Date
Not specified
Award Date
22 Oct 20187 years ago
Contract Period
23 Oct 2018 - 30 Mar 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUSINESS ENERGY AND INDUSTRIAL STRATEGY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0ET
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FINANCIAL OMBUDSMAN SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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