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Provision of Safend Support and Maintenance

The Police, Fire and Crime Commissioner for Northamptonshire

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 15:19

Award Notice
Summary of the contracting process

The Police, Fire and Crime Commissioner for Northamptonshire procured support and maintenance for Safend software. This is an information technology software maintenance service (CPV 72267100), intended to keep the buyer’s Safend software supported and maintained. The work is for the Commissioner and is associated with its premises at Darby House, Wellingborough, Northamptonshire, in the East Midlands. The procurement is classified as a services requirement. It was sourced through ICT Framework 2024/S 000-039511, Lot 3, and awarded to Softcat Plc. The requirement is relevant to suppliers providing vendor or product support, software maintenance, and associated account or technical services for Safend environments. The opportunity was identified as suitable for small and medium-sized enterprises.

The procurement has been awarded following a selective process using a direct award call-off from a framework agreement. The contract was awarded to Softcat Plc on 15 September 2026 for £8,995 including the stated currency of GBP. The contract period runs from 1 October 2026 to 31 March 2027. The tender had a submission deadline of 14 September 2026 at 12:00. Evaluation was conducted within the framework call-off and resulted in one active award. The procurement has completed, so it is not a current route to bid for this contract. Its scale, framework route and short service period indicate a defined software support requirement rather than a wider technology implementation or transformation programme.

For suppliers that did not win, this award demonstrates a buyer’s need for ongoing Safend software support and maintenance delivered through a technology framework. A credible future competitor would need demonstrable capability in maintaining Safend environments, responding to support requirements and providing reliable continuity for an operational public-sector customer. Experience of framework call-offs and direct-award purchasing would be commercially relevant, as would the ability to deliver a clearly bounded support service rather than a broad systems project. The published suitability assessment identifies small and medium-sized businesses as appropriate participants, so specialist firms may be able to compete alongside larger technology resellers where they can evidence product knowledge, dependable service capacity and public-sector purchasing experience.

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Notice Information

Notice Title

Provision of Safend Support and Maintenance

Notice Description

The provision of Safend support and maintenance procured via ICT Framework 2024/S 000-039511 Lot 3 as a Direct Award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6c1c7b6-569b-499d-9a0d-85df384788da
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£8,995 Under £100K
Lots Value
Not specified
Awards Value
£8,995 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Sep 20263 weeks ago
Contract Period
1 Oct 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police, Fire and Crime Commissioner for Northamptonshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELLINGBOROUGH
Postcode
NN8 6GS
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England)
Local Authority
North Northamptonshire
Electoral Ward
Brickhill & Queensway
Westminster Constituency
Wellingborough and Rushden

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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