Award

Customer Notifications

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

21 May 2021 at 12:13

Summary of the contracting process

The procurement process titled "Customer Notifications" was conducted by the Department for Work and Pensions, falling under the IT services category (CPV code 72000000) and involved transitioning and transforming services. The procurement method employed was a selective approach, specifically a call-off from a framework agreement. The contract period spanned from 11 June 2019 to 11 June 2021, with the award date being 13 May 2019 and the contract valued at £330,000. The procurement was focused on various delivery locations, including the United Kingdom, British Overseas Territories, the Channel Islands, and Europe.

This tender presents substantial opportunities for businesses looking to expand in the IT services sector, particularly those specialising in consulting, software development, and internet support. Companies with capabilities in transitioning and transforming services may find themselves well-suited to compete for such contracts. As the procurement was awarded to Cognizant Worldwide, it indicates a preference for established players in the market, but niche or innovative service providers could also position themselves effectively by showcasing unique offerings and expertise in serving public sector needs.

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Notice Title

Customer Notifications

Notice Description

Transition & Transformation Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b8df12b-0fee-442d-be6d-8f33a92b08f0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b6d505df-b5a2-488b-adea-b698fc04b7be
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
Not specified
Awards Value
£330,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20214 years ago
Submission Deadline
13 May 2019Expired
Future Notice Date
Not specified
Award Date
12 May 20196 years ago
Contract Period
10 Jun 2019 - 11 Jun 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

COGNIZANT WORLDWIDE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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