Award

FM20081 Reception Services UK Astronomy Technology Centre, The Royal Observatory Edinburgh

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 3 releases in its history.

AwardUpdate

02 Nov 2021 at 16:31

Award Notice
Award

29 Mar 2021 at 09:32

Award Notice
Tender

16 Oct 2020 at 11:21

Tender Notice
Summary of the contracting process

The procurement process involves the UK Shared Business Services Limited acting on behalf of the Royal Observatory Edinburgh for the contract titled "FM20081 Reception Services". This service falls under the business services industry category, with significant focus on offering reception services. The tender was published on 16th October 2020, and bids were to be submitted by 4th December 2020. The contract is scheduled to commence on 1st April 2021 and will last for four years, concluding on 31st March 2025. The procurement method followed an open procedure, suitable for small and medium enterprises (SMEs). The delivery location for the services is postal code EH9 3HJ in Edinburgh.

This tender presents substantial opportunities for businesses, particularly those specialising in reception management and related services like telephony, postal handling, and security management. Companies with experience in providing high-quality customer service and the ability to manage various reception tasks would be well-positioned to compete for this contract. The duration of four years also suggests a stable revenue stream for the winning bidder, highlighting the value for established service providers and SMEs capable of delivering comprehensive management solutions.

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Notice Information

Notice Title

FM20081 Reception Services UK Astronomy Technology Centre, The Royal Observatory Edinburgh

Notice Description

The final date and time for the submission of bids is Friday 04th December 2020 at 11:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal. UK Shared Business Services Ltd on behalf of the Contracting Authority is putting in place a contract for Reception Services at UK Astronomy Technology Centre, The Royal Observatory Edinburgh. The primary aim of Reception is to provide a professional first point of contact service. The scope includes a fully manned reception desk during the specified hours, telephony services, switchboard, meeting room booking and management, visitor handling, monitoring the access control of escorted visitors, postal receipt, despatch and courier service as well as general safety & security and contractor signing in/out. The duration of this 4 years The estimated start and end date Thursday 01st April 2021 to Monday 31st March 2025 Please note, you will be required to completed and return Appendix D - Non-Disclosure Agreement in order to be able to gain access to Appendix C - TUPE ELI Data. Bidders are required to complete all sections highlighted in yellow and return the form on a Direct Message via the Message Centre within the Delta eSourcing Portal. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Document Uploads tab within the Delta eSourcing Portal. This contract will be awarded based on the evaluation criteria set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link https://uksbs.delta-esourcing.com and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: https://uksbs.delta-esourcing.com and the follow the instructions to 'Login' Once you are logged into the system you will be able to link yourself into this procurement using the Access Code: VB8JTT76Q5 Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control. Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts) Responses must be received by the date in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered further for this opportunity. As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to you and from you in relation to any specific tender event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The contracting authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice;and ii. to make whatever changes it may see fit to the content and structure of the procurement; and in no circumstances will the contracting authority be liable for any costs incurred by any supplier. If the contracting authority decides to enter into a contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of bidders. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6ba24e99-f349-4987-9f61-f2efdfdadc94
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/89ad9727-983b-4831-8677-54c5ddb67740
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£320,000 £100K-£500K
Lots Value
Not specified
Awards Value
£319,177 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 20214 years ago
Submission Deadline
4 Dec 2020Expired
Future Notice Date
Not specified
Award Date
10 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

PROFILE SECURITY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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