This public procurement record has 1 release in its history.

Award

01 Oct 2026 at 08:33

Summary of the contracting process

BIP SOLUTIONS LIMITED procured an employee engagement survey tool, classified as a customer satisfaction survey service. The requirement is for a tool to support employee engagement surveys; the published scope gives no further description of its functions or delivery model. The work is associated with London, United Kingdom. This is a service requirement rather than a purchase of goods or construction work.

The procurement is complete and was awarded to SocialOptic Ltd. The award was made on 15 September 2026, at a value of £37,940. The contract period runs from 31 October 2026 to 31 October 2029. The estimated tender value was also £37,940. Responses were due by 13 May 2026 at 12:00. The procurement method is described as “Other”, without further procedural detail. The stated evaluation basis is not provided in the available process information. The requirement was not identified as suitable for SMEs or voluntary, community and social enterprises.

For suppliers of employee engagement survey platforms and related services, this award is evidence that BIP SOLUTIONS LIMITED buys a dedicated tool for gathering employee feedback. A credible competitor for a comparable requirement would need to demonstrate that its platform can support employee engagement surveys and deliver the service for a multi-year contract. SocialOptic Ltd, a small business, was selected, showing that a specialist supplier could fulfil this requirement at a modest scale. Suppliers should be prepared to explain their survey functionality and how they would support the buyer’s use of employee feedback. The procurement provides a buyer-specific example of demand for this service; it does not establish that the same scope or purchasing approach will apply to a future requirement.

How relevant is this notice?

Notice Information

Notice Title

GB-London: EMPLOYEE ENGAGEMENT SURVEY TOOL

Notice Description

EMPLOYEE ENGAGEMENT SURVEY TOOL

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6befeac6-17dd-4bce-b68f-4000aff5db08
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4a69bd1f-b436-42b5-adcc-81d7278e38f5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - .
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£37,940 Under £100K
Lots Value
Not specified
Awards Value
£37,940 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Sep 20263 weeks ago
Contract Period
31 Oct 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIP SOLUTIONS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SocialOptic Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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