Award

IT Service Management Toolset Configuration

AMBULANCE RADIO PROGRAMME (ARP)

This public procurement record has 1 release in its history.

Award

11 Jan 2021 at 13:52

Summary of the contracting process

The Ambulance Radio Programme (ARP) has successfully completed a procurement process for the "IT Service Management Toolset Configuration." This project, categorised under IT services, was aimed at optimising the Authority's ITSM toolset and involved various operational requirements such as documentation and training. The contract was awarded to Devoteam UK Ltd, with the contract period running from 27 April 2020 to 26 April 2021. The procurement was conducted through a selective method, calling off from a framework agreement, and this process was concluded as of 3 April 2020 in London, England.

This procurement presents significant opportunities for software development and IT service providers, particularly small and medium-sized enterprises (SMEs) that have the capabilities to support ITSM solutions. Businesses well-suited for participation should possess expertise in toolset configuration, implementation planning, and providing training services, aligning with the specific needs outlined by ARP during the tender process. Collaborating with organisations within this sector can lead to enhanced service delivery and expansion of business reach.

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Notice Title

IT Service Management Toolset Configuration

Notice Description

Configuration of the Authority's ITSM toolset to support the Authority's ways of working including challenges, prioritisation, implementation plans, resource requirements/profiles, documentation, training etc.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6c9d6a46-04da-4611-921b-a5b532c2e126
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b562be52-1c7e-4170-a9e9-86e08352ba6e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£479,590 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jan 20215 years ago
Submission Deadline
3 Apr 2020Expired
Future Notice Date
Not specified
Award Date
26 Apr 20205 years ago
Contract Period
26 Apr 2020 - 26 Apr 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
AMBULANCE RADIO PROGRAMME (ARP)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NV1 2PL
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

DEVOTEAM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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