Award

Provision of Telephony Services

CROWN COMMERCIAL SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

14 Dec 2016 at 14:13

Award

18 Nov 2016 at 20:16

Summary of the contracting process

The public procurement process for the "Provision of Telephony Services" was managed by the Crown Commercial Service, with the address located in Newport, Wales. This contract aimed to renew existing telephony services for the Driver and Vehicle Licensing Agency (DVLA), covering voice services, outbound and inbound calls, internet access, and voice network circuits. The procurement is classified under the Communications network industry category, with a total contract value of £25 million, including a minimum value of £800,000. The contract period began on 21st October 2016 and is set to conclude on 20th October 2019. The award was made on 20th October 2016, with the official notice published on 14th December 2016.

This tender offers significant opportunities for businesses in the telecommunications sector, particularly those specialising in voice services and network solutions. Companies that are well-suited to compete include large providers with experience in public sector contracts and the capability to support government departments in similar capacities. As the contract allows for collaboration with other government departments, there is potential for sustained demand and extended engagement, fostering business growth in this area.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of Telephony Services

Notice Description

The purpose of the procurement was to renew existing telephony services for DVLA. The contract will be inclusive of voice services, outbound and inbound calls (non-geographic numbers) and internet access and voice network circuits. Additional information: Within scope of this Contract is the flexibility to allow Other Government Departments the option of utilising the contract during it's lifespan and DVLA will interface between the Other Government Department and the successful supplier. Other Government Department's are only able to call off this contract for services in the same arena that are being provided to DVLA within the scope of this contract.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6cb108da-adca-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/35d348de-892e-439e-af34-a3e58d5394b4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412000 - Communications network

Notice Value(s)

Tender Value
£25,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£800,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20169 years ago
Submission Deadline
5 Aug 2016Expired
Future Notice Date
Not specified
Award Date
19 Oct 20169 years ago
Contract Period
20 Oct 2016 - 20 Oct 2019 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL Wales

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-6cb108da-adca-11e6-9901-0019b9f3037b-2016-12-14T14:13:07Z",
    "date": "2016-12-14T14:13:07Z",
    "ocid": "ocds-b5fd17-6cb108da-adca-11e6-9901-0019b9f3037b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SO-18686",
        "title": "Provision of Telephony Services",
        "description": "The purpose of the procurement was to renew existing telephony services for DVLA. The contract will be inclusive of voice services, outbound and inbound calls (non-geographic numbers) and internet access and voice network circuits. Additional information: Within scope of this Contract is the flexibility to allow Other Government Departments the option of utilising the contract during it's lifespan and DVLA will interface between the Other Government Department and the successful supplier. Other Government Department's are only able to call off this contract for services in the same arena that are being provided to DVLA within the scope of this contract.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32412000",
            "description": "Communications network"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 800000,
            "currency": "GBP"
        },
        "value": {
            "amount": 25000000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2016-08-05T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2016-10-21T00:00:00+01:00",
            "endDate": "2019-10-20T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "Concept House, Cardiff Road",
                "locality": "Newport",
                "postalCode": "NP10 8QQ",
                "countryName": "Wales"
            },
            "contactPoint": {
                "email": "technology.operations@crowncommercial.gov.uk"
            },
            "details": {
                "url": "http://Concept House, Cardiff Road"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-42255",
            "name": "Virgin Media Business Ltd",
            "identifier": {
                "legalName": "Virgin Media Business Ltd"
            },
            "address": {
                "streetAddress": "."
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-6cb108da-adca-11e6-9901-0019b9f3037b-1",
            "status": "active",
            "date": "2016-10-20T00:00:00+01:00",
            "datePublished": "2016-12-14T14:13:07Z",
            "value": {
                "amount": 800000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-42255",
                    "name": "Virgin Media Business Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2016-10-21T00:00:00+01:00",
                "endDate": "2019-10-20T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/35d348de-892e-439e-af34-a3e58d5394b4",
                    "datePublished": "2016-12-14T14:13:07Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "application/pdf",
                    "description": "Redacted Award Letter",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/424605af-83c5-479b-a2b5-106d175cd747",
                    "format": "application/pdf"
                },
                {
                    "id": "3",
                    "documentType": "application/pdf",
                    "description": "Redacted Call Off Order Form",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/78bd72de-fb45-4e73-820b-3217e73a96de",
                    "format": "application/pdf"
                },
                {
                    "id": "4",
                    "documentType": "application/pdf",
                    "description": "Redacted Award Letter",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/199f911e-befb-45f5-8408-b6da4167da91",
                    "format": "application/pdf"
                },
                {
                    "id": "5",
                    "documentType": "application/pdf",
                    "description": "Redacted Call Off Order Form",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/19719629-bc93-426c-9287-680730bbf480",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}