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Patient and Guest Digital Media Platform Managed Service

WEST SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

13 Jul 2026 at 13:20

Award Notice
Summary of the contracting process

The procurement process led by the West Suffolk NHS Foundation Trust, titled "Patient and Guest Digital Media Platform Managed Service," has reached the award stage as of 13th July 2026. This service falls under the industry category of systems support services (CPV: 72253200) and targets the East of England, specifically Bury St Edmunds, with postal code IP33 2QZ. The procurement was executed through a selective method as a call-off from a framework agreement, providing a managed service for digital media across the Trust's facilities. The project commenced on 25th November 2025 and will conclude on 24th November 2026, with the award valued at £24,558. The procurement status is marked as complete, and Wifispark Limited, identified as a Small or Medium-sized Enterprise, has been announced as the supplier.

This tender presents significant business growth opportunities for SMEs specialising in digital media and systems support services. Firms experienced in maintaining and administering digital media platforms stand to benefit from the consistent service demand within the NHS infrastructure. Businesses adept in offering comprehensive solutions that encompass platform monitoring, incident resolution, content management, and overall systems support will find themselves well-suited to compete in similar future tenders. This procurement highlights the potential for small businesses to engage in substantial contracts supporting public health service providers, encouraging diversification and expansion within the digital services sector.

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Notice Information

Notice Title

Patient and Guest Digital Media Platform Managed Service

Notice Description

A managed service and maintenance arrangement for the Trust's patient and guest digital media platform. The service provides ongoing support, monitoring, maintenance, incident resolution, content management and platform administration to ensure the continued availability and performance of digital media, entertainment, information and communication services delivered across the Trust's facilities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/117e37f5-a8a0-4d98-b0a2-ccaa2af6b3d4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253200 - Systems support services

Notice Value(s)

Tender Value
£24,558 Under £100K
Lots Value
Not specified
Awards Value
£24,558 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
25 Sep 2025Expired
Future Notice Date
Not specified
Award Date
22 Dec 20256 months ago
Contract Period
25 Nov 2025 - 24 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST SUFFOLK NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 2QZ
Post Town
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified
Local Authority
West Suffolk
Electoral Ward
Southgate
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

WIFISPARK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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