Award

Video Consultation Service - ServiceNow CRM Tool

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

24 Sep 2020 at 12:57

Summary of the contracting process

The procurement process for the "Video Consultation Service - ServiceNow CRM Tool" was conducted by NHS England, aimed at improving support to clinicians during the Covid-19 pandemic. This service falls under the IT services sector and was located in Leeds, with a total contract value of £204,892.08. The procurement method used was a contract variation, and the tender was officially completed on 30th June 2020. The contract period runs from 1st July 2020 to 30th June 2021, and the process is classified under CPV code 72000000, which encompasses consulting, software development, and related IT support services.

This tender presents a significant opportunity for businesses to provide consultancy and IT support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete, given the nature of the service required. By successfully engaging in this tender, businesses can enhance their visibility in the healthcare sector and contribute to essential services, thereby fostering growth and establishing long-term contracts within the public procurement landscape.

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Notice Title

Video Consultation Service - ServiceNow CRM Tool

Notice Description

The provision of assisting in the delivery of a video consultation service programme as a support function to provide telephone, email and web knowledge support to clinicians as part of the response to the Covid-19 Pandemic in England.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6d72abe8-8ad6-48f5-80b3-50f1629cd540
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f85d1946-3c5d-4ade-a11f-019d3e6c1be2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Contract variation
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£204,892 £100K-£500K
Lots Value
Not specified
Awards Value
£204,892 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20205 years ago
Submission Deadline
30 Jun 2020Expired
Future Notice Date
Not specified
Award Date
29 Jun 20205 years ago
Contract Period
30 Jun 2020 - 30 Jun 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 7UE
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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