Award

Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

20 May 2021 at 14:43

Summary of the contracting process

The Department for Work and Pensions has recently completed a procurement process titled "Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002," which focuses on the delivery of customer service apprenticeships to its staff. This contract, classified under customer services and staff development, was awarded following a selective procurement method through a dynamic purchasing system. The contract, valued at £2,000,000, started on 1st April 2021 and runs until 1st August 2022, with the tender period ending on 25th March 2021. The procurement is relevant across multiple locations, including the United Kingdom and other British Overseas Territories.

This tender presents significant opportunities for businesses specialising in training and development services, particularly those with experience in delivering apprenticeship programmes. Companies that focus on customer services training would be particularly well-suited to compete for similar contracts. Engaging with the Department for Work and Pensions could lead to long-term partnerships in developing skills training for government staff, thus fostering growth and expansion within the sector.

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Notice Title

Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002

Notice Description

Delivery of Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002 to DWP staff.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6d7bd87d-62e2-45c5-983f-6e420bfbf4fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/75f19812-126a-4c3c-8513-3849157dc446
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342300 - Customer services

79633000 - Staff development services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20214 years ago
Submission Deadline
25 Mar 2021Expired
Future Notice Date
Not specified
Award Date
31 Mar 20214 years ago
Contract Period
31 Mar 2021 - 1 Aug 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UA
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

LIFETIME TRAINING GROUP

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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