Notice Information
Notice Title
Support Services for Microsoft Dynamics 365
Notice Description
Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy. The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules. Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting. The contract will support continuous improvement and alignment with evolving business needs.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-6dca8b2c-a77f-4a9f-aae2-bab2c1d77889
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/6db48fe7-5509-416a-8015-4613ade069bd
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Call off from G Cloud 14
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- £57,314 Under £100K
- Lots Value
- Not specified
- Awards Value
- £57,314 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Jul 20257 months ago
- Submission Deadline
- 31 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 31 May 20258 months ago
- Contract Period
- 31 May 2025 - 31 May 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CPS
- Contact Name
- Not specified
- Contact Email
- commercialsoftware@cps.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 9AJ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/6db48fe7-5509-416a-8015-4613ade069bd
15th July 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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