Award

Microsoft Reactive Support Contract

DONCASTER COUNCIL

This public procurement record has 1 release in its history.

Award

23 Aug 2023 at 14:45

Award Notice
Summary of the contracting process

The Doncaster Council has recently awarded a contract for Microsoft Reactive Support services to Trustmarque Solutions. The procurement method used was a Direct Award, and the contract period is from August 31, 2023, to August 31, 2026. The location for service delivery is within Yorkshire and the Humber region. The contract falls under the IT services category, specifically focusing on consulting, software development, internet, and support services. The deadline for tender submission was August 17, 2023.

This contract presents an opportunity for businesses, especially those providing software programming, consultancy, software-related, and support services. Small and medium-sized enterprises (SMEs) are deemed suitable for participation. Doncaster Council, as the buying organisation, seeks to optimise the performance and health of its Microsoft estate through this awarded support contract. Interested businesses should consider their capabilities in providing reactive support for issues arising in day-to-day operations within the IT services sector.

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Notice Information

Notice Title

Microsoft Reactive Support Contract

Notice Description

2nd & 3rd line reactive support - for issues arising out of the day-to-day business as usual activities to maintain and optimise the performance and health of the Microsoft estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6ddeb6b7-e355-4655-8f9e-69ee2e999cba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d633165-7cf6-4ec9-97cc-2fd0b4e28b3d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72260000 - Software-related services

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£165,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Aug 20232 years ago
Submission Deadline
16 Aug 2023Expired
Future Notice Date
Not specified
Award Date
22 Aug 20232 years ago
Contract Period
30 Aug 2023 - 31 Aug 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DONCASTER COUNCIL
Contact Name
Cameron Hutchinson
Contact Email
cameron.hutchinson@doncaster.gov.uk
Contact Phone
+44 1302736313

Buyer Location

Locality
DONCASTER
Postcode
DN1 3BU
Post Town
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE35 Doncaster
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Doncaster
Electoral Ward
Town
Westminster Constituency
Doncaster Central

Supplier Information

Number of Suppliers
1
Supplier Name

TRUSTMARQUE SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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