This public procurement record has 2 releases in its history.

AwardUpdate

25 Aug 2026 at 14:28

Award

31 Jan 2024 at 13:47

Summary of the contracting process

The Security Industry Authority bought social media management software as a managed service. The requirement concerns software and information systems for managing the organisation’s social media activity, with delivery in the United Kingdom. The buying organisation is the Security Industry Authority, based at 10 South Colonnade, London. The procurement falls within the services category and is suited to small and medium-sized enterprises. It is relevant to software providers, social media technology businesses and service providers that can supply and support tools for organising, monitoring or administering social media activity for a UK public body. The named requirement is focused on social media management rather than general information technology, so suppliers should have a clear connection to this type of platform or service.

This procurement is complete and has been awarded through a selective call-off from a framework agreement. The tender deadline was 1 December 2023 at 17:00. The contract was awarded to Orlo on 29 January 2024 for £48,000. The contract period runs from 1 February 2024 to 31 January 2028. The published procurement value and awarded value are both £48,000, in GBP. The Security Industry Authority is the buyer. The process concerns one requirement rather than separately described lots. The award is active, with Orlo named as the supplier. The available process information identifies the framework call-off route and the completed outcome; the award record does not set out a separate evaluation weighting or detailed scoring basis.

For suppliers that did not win this procurement, the award demonstrates that the Security Industry Authority purchases dedicated social media management software through a framework call-off. A credible future competitor would need a platform or service specifically designed to manage social media activity for an organisation, together with the ability to supply it to a UK public-sector buyer. Suppliers should be able to explain their software’s practical functions, support arrangements, reliability and suitability for organisational communications work. The opportunity is explicitly suitable for SMEs, so smaller technology firms with a focused social media management product may be well placed, provided they can meet public-sector delivery and contract-management expectations. Framework access and experience supplying comparable software services would also be commercially relevant when this requirement returns.

How relevant is this notice?

Notice Title

Social Media Management

Notice Description

Social Media Management Software

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6e4633f3-ddde-4f50-9cce-8c8b79abae48
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e294a795-b20d-4a56-bcd7-43207bcdf44c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£48,000 Under £100K
Lots Value
Not specified
Awards Value
£48,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20262 days ago
Submission Deadline
1 Dec 2023Expired
Future Notice Date
Not specified
Award Date
29 Jan 20242 years ago
Contract Period
1 Feb 2024 - 31 Jan 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Security Industry Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Orlo

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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