Award

TEN-2324-023 Voice of the Customer

NATIONAL EMPLOYMENT SAVINGS TRUST (NEST)

This public procurement record has 1 release in its history.

Award

19 Mar 2024 at 14:32

Award Notice
Summary of the contracting process

The National Employment Savings Trust (NEST) has completed a procurement process for a contract titled "TEN-2324-023 Voice of the Customer", seeking research consultancy services. The contract, valued at £1,100,000 GBP, was awarded to Quadrangle. The procurement method used was selective with a call-off from a framework agreement. The tender period ended on November 3, 2023, and the contract is set to run from April 17, 2024, to April 16, 2027, benefiting businesses focusing on research consultancy services.

This procurement presents a growth opportunity for businesses specialising in research consultancy services to engage with NEST on an awarded contract. The successful supplier, Quadrangle, will be working with NEST on the Voice of the Customer (VoC) research, indicating a need for expertise in this area. The contract period spans over three years, allowing ample time for the supplier to deliver value and establish a strong business relationship with NEST.

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Notice Information

Notice Title

TEN-2324-023 Voice of the Customer

Notice Description

Contract for Nest's Voice of the Customer (VoC) research partner.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6e8abea9-1889-403d-a2f4-212e39c77248
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8b6d2770-3b96-48f4-a56a-178127c1a10c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£1,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,100,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20241 years ago
Submission Deadline
3 Nov 2023Expired
Future Notice Date
Not specified
Award Date
22 Nov 20232 years ago
Contract Period
16 Apr 2024 - 16 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL EMPLOYMENT SAVINGS TRUST (NEST)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

QUADRANGLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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