Award

Torbay Independent Health Complaints Advocacy (IHCA) Service 2019

TORBAY COUNCIL

This public procurement record has 2 releases in its history.

Award

22 Feb 2019 at 15:37

Award Notice
Tender

04 Jan 2019 at 11:53

Tender Notice
Summary of the contracting process

The procurement tender titled "Torbay Independent Health Complaints Advocacy (IHCA) Service 2019" was initiated by Torbay Council, with a focus on delivering health and social work services in Torbay, located in the South West of England. The procurement process followed an open procedure, with the tender period closing on 31 January 2019. The total contract value is £100,000, with the awarded contract scheduled to commence on 1 April 2019 and conclude on 31 March 2021. The tender aims to provide advocacy support for individuals over the age of sixteen who are addressing complaints related to NHS services or NHS-funded services.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) specialising in health and social advocacy services. Firms that have the capacity to navigate NHS regulations and possess experience in community support services would be particularly well-positioned to compete for this contract. Participation in this procurement could enable businesses to expand their portfolio within the health sector and enhance their visibility within the community by directly supporting individuals in need of advocacy services.

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Notice Information

Notice Title

Torbay Independent Health Complaints Advocacy (IHCA) Service 2019

Notice Description

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services. This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service. The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Please refer to the tender documents for full details. Additional information: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then register an interest in the opportunity and download the Documents for completion and submission.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6f29e6f4-df71-4542-aa72-3e40ceb25253
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d788b002-9704-4b93-91d1-984f935df357
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£93,200 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20197 years ago
Submission Deadline
31 Jan 2019Expired
Future Notice Date
Not specified
Award Date
6 Feb 20197 years ago
Contract Period
31 Mar 2019 - 31 Mar 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK South West (England)
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

SEAP ADVOCACY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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