Award

DDaT25432 - CRM Grant Management Implementation Service

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

13 Nov 2025 at 10:24

Summary of the contracting process

The public procurement process undertaken by UK Research and Innovation (UKRI) sought to acquire a CRM Grant Management Implementation Service. This contract was facilitated by the UK Shared Business Services Limited and falls under the IT services category, specifically consulting, software development, internet, and support, as per CPV code 72000000. Situated in Swindon, the procurement process has progressed to the Award stage, as clarified in the publication dated 13 November 2025. The procurement method employed was selective, utilising a call-off from the G Cloud 14 framework agreement, with an initial tender period that concluded on 27 October 2025. The contract is valued at £119,700, with a contract period from 3 November 2025 to 31 March 2026.

This procurement provides valuable opportunities for businesses specialising in IT services, particularly those focusing on CRM implementation and related software development. The awarded contract to Hyphen8 (trading name of Hyphenate Ltd), a small or medium-sized enterprise (SME) based in London, underscores the suitability and advantage for SMEs to engage in such tender opportunities. Businesses keen on fostering growth in the IT sector, especially those with a track record in public sector projects, can greatly benefit from similar future opportunities derived from framework agreements like G Cloud. This exemplifies a strategic entry point for businesses aiming to expand their service offerings and establish a foothold in public procurement markets.

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Notice Title

DDaT25432 - CRM Grant Management Implementation Service

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the supply of a CRM Grant Management Implementation Service. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£119,700 £100K-£500K
Lots Value
Not specified
Awards Value
£119,700 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20253 months ago
Submission Deadline
27 Oct 2025Expired
Future Notice Date
Not specified
Award Date
28 Oct 20253 months ago
Contract Period
3 Nov 2025 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
DDaT Procurement
Contact Email
ddatprocurement@uksbs.co.uk
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HYPHEN8 (TRADING NAME OF HYPHENATE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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