DDaT25432 - CRM Grant Management Implementation Service

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

07 May 2026 at 12:29

Award

13 Nov 2025 at 10:24

Summary of the contracting process

The public procurement process in question pertains to the "DDaT25432 - CRM Grant Management Implementation Service" contracted by UK Research and Innovation (UKRI) through UK Shared Business Services Limited, based in Swindon, England. The industry category is IT services, including consulting, software development, Internet, and support, classified under CPV code 72000000. This process has progressed to the award stage, with the status marked as complete. The contract, initially set to end on 31st March 2026, was extended twice with a final end date of 31st July 2026, although the value remains at £119,700 GBP. This procurement was conducted as a call-off from the G Cloud 14 framework, reflecting a selective procurement method. The delivery location is associated with postal code SN2 1FL.

This tender represents a valuable opportunity for businesses in the IT services sector seeking to expand via public sector contracts. Small and medium enterprises (SMEs) are particularly well-suited to compete, given the procurement's emphasis on suitability for SMEs, although it is not targeted at voluntary, community, and social enterprises (VCSEs). Businesses capable of delivering CRM systems and related IT solutions stand to benefit from engaging with government frameworks like G Cloud, which streamline the procurement process and present further possibilities for securing consistent, high-profile contracts with public entities. The winning bidder, Hyphen8 (trading name of Hyphenate Ltd), exemplifies how nimble SMEs can effectively leverage these opportunities.

How relevant is this notice?

Notice Title

DDaT25432 - CRM Grant Management Implementation Service

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the supply of a CRM Grant Management Implementation Service. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14) ***Variation 001 has been conducted evoke the optional time only extension included in the original contract, extending the end date from 31/03/2026 to 12/06/2026. As this is a time only extension, the total Call Off Contract value shall remain unchanged. *** ***Variation 002 has been conducted to evoke a time only extension, extending the end date from 12/06/2026 to 31/07/2026. As this is a time only extension, the total Call Off Contract value shall remain unchanged. ***

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£119,700 £100K-£500K
Lots Value
Not specified
Awards Value
£119,700 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20261 months ago
Submission Deadline
27 Oct 2025Expired
Future Notice Date
Not specified
Award Date
28 Oct 20258 months ago
Contract Period
3 Nov 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HYPHEN8 (TRADING NAME OF HYPHENATE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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