Award

(NU/1377) Supply of a Social Media Management Tool

NEWCASTLE UNIVERSITY

This public procurement record has 1 release in its history.

Award

06 Aug 2018 at 15:53

Summary of the contracting process

The procurement process involves Newcastle University, which is seeking proposals for a "Supply of a Social Media Management Tool" aimed at enhancing its digital marketing efforts. This open procedure is currently in the Award stage, having completed the tendering phase. The contract, valued at £70,000, commenced on 6th July 2018 and will run for an initial 12 months with an option to extend for another year. The relevant delivery location for this opportunity is in the North East region of the United Kingdom, and it falls under the software package and information systems category (CPV code 48000000).

This tender represents a significant opportunity for businesses specialising in social media management software, particularly those offering off-the-shelf solutions. Companies that can provide agile and flexible software capable of content scheduling and community management are well-positioned to compete. The contract's value and Newcastle University's focus on enhancing student engagement and reputation management highlight the potential for growth and collaboration within the higher education sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

(NU/1377) Supply of a Social Media Management Tool

Notice Description

Newcastle University's Digital Marketing Team and other departments across the University use social media as a core communications channel to support student recruitment, student engagement, reputation management, crisis management and enquiry management. We are looking to procure a software solution to help teams run our social profiles through content scheduling, conversation monitoring and community management. The key objective of this project is to ensure we can be agile in our use of social media, providing key audiences with a range of content through paid and organic channels while also providing an exceptional enquiry service. We would also like to ensure the chosen system is value for money while providing the most flexibility in this fast moving and key growth area for the university. We are only inviting proposals from suppliers with an existing, off-the-shelf social media management tool solution, deployed in a similar live customer environment. This is only for an initial 12 month contract with an option to extend for a further 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/38bde422-849b-4d33-8eb8-975998e03fe5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£26,807 Under £100K
Lots Value
Not specified
Awards Value
£70,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20187 years ago
Submission Deadline
17 May 2018Expired
Future Notice Date
Not specified
Award Date
21 Jun 20187 years ago
Contract Period
5 Jul 2018 - 5 Jul 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE
Postcode
NE1 7RU
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

SPROUT SOCIAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9-2018-08-06T16:53:22+01:00",
    "date": "2018-08-06T16:53:22+01:00",
    "ocid": "ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "NCL001-DN335988-85665754",
        "title": "(NU/1377) Supply of a Social Media Management Tool",
        "description": "Newcastle University's Digital Marketing Team and other departments across the University use social media as a core communications channel to support student recruitment, student engagement, reputation management, crisis management and enquiry management. We are looking to procure a software solution to help teams run our social profiles through content scheduling, conversation monitoring and community management. The key objective of this project is to ensure we can be agile in our use of social media, providing key audiences with a range of content through paid and organic channels while also providing an exceptional enquiry service. We would also like to ensure the chosen system is value for money while providing the most flexibility in this fast moving and key growth area for the university. We are only inviting proposals from suppliers with an existing, off-the-shelf social media management tool solution, deployed in a similar live customer environment. This is only for an initial 12 month contract with an option to extend for a further 12 months.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 26807,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2018-05-17T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-07-06T00:00:00+01:00",
            "endDate": "2019-07-05T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-51687",
            "name": "Newcastle University",
            "identifier": {
                "legalName": "Newcastle University"
            },
            "address": {
                "streetAddress": "Newcastle University, Procurement Services, Kingsgate",
                "locality": "Newcastle",
                "postalCode": "NE1 7RU",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Dave Anderson",
                "email": "dave.anderson@ncl.ac.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-92965",
            "name": "Sprout Social Inc",
            "identifier": {
                "legalName": "Sprout Social Inc"
            },
            "address": {
                "streetAddress": "131 S. Dearborn St., Ste. 700, Chicago, Other (Non-UK), 60603, United States"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-51687",
        "name": "Newcastle University"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9-1",
            "status": "active",
            "date": "2018-06-22T00:00:00+01:00",
            "datePublished": "2018-08-06T16:53:22+01:00",
            "value": {
                "amount": 70000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-92965",
                    "name": "Sprout Social Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-07-06T00:00:00+01:00",
                "endDate": "2019-07-05T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/38bde422-849b-4d33-8eb8-975998e03fe5",
                    "datePublished": "2018-08-06T16:53:22+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Advert",
                    "url": "https://procontract.due-north.com/Advert?advertId=2cf10b46-3349-e811-80eb-005056b64545"
                }
            ]
        }
    ]
}