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Microsoft UC Support Renewal

UNIVERSITY OF KEELE

This public procurement record has 1 release in its history.

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17 Jul 2026 at 14:39

Award Notice
Summary of the contracting process

The procurement process for the "Microsoft UC Support Renewal" has been concluded with the awarding of a contract to Insight Direct (UK) Limited by the University of Keele. This process falls under the technical computer support services category, specifically supporting the University's Unified Communications. The procurement followed a selective method, utilising a Call-Off from the Health Trust Europe - Digital Technology Solutions 2023 framework agreement. The project is located in Newcastle, England, with the contract period running from 1st July 2026 to 30th June 2029, and the total contract value is £65,850. The tender process was completed on 29th May 2026.

Businesses in the IT services industry, particularly those specialising in technical computer support, can find opportunities for growth in contracts such as this one. The use of a Call-Off under an established framework agreement highlights the importance of aligning with recognised procurement channels. This tender may serve as a potential benchmark for small to medium enterprises (SMEs) seeking to engage with educational institutions requiring specialised technical support services. While the awarded supplier, Insight Direct (UK) Limited, is a large-scale enterprise, SMEs could similarly achieve success by demonstrating their ability to provide consistent, high-quality support solutions within a framework setting.

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Notice Information

Notice Title

Microsoft UC Support Renewal

Notice Description

Support for the University's Unified Communications. This is a Call-Off under the Health Trust Europe - Digital Technology Solutions 2023 (ComIT 3 - Complete IT 3) (reference number: 2023/S 000-007857) Framework Agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c8ddf55e-bee0-4345-861c-098600d276ed
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
£65,850 Under £100K
Lots Value
Not specified
Awards Value
£65,850 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 weeks ago
Submission Deadline
29 May 2026Expired
Future Notice Date
Not specified
Award Date
16 Jul 20262 weeks ago
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF KEELE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE
Postcode
ST5 5BG
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Newcastle-under-Lyme
Electoral Ward
Keele
Westminster Constituency
Newcastle-under-Lyme

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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