Award

Services for replacing ISDN lines with a SIP solution

YORK AND NORTH YORKSHIRE COMBINED AUTHORITY ACTING AS FIRE AND RESCUE AUTHORITY.

This public procurement record has 1 release in its history.

Award

08 Apr 2026 at 15:07

Summary of the contracting process

The York and North Yorkshire Combined Authority, acting as the Fire and Rescue Authority, has completed a procurement process themed "Services for replacing ISDN lines with a SIP solution". This procurement, awarded under the industry category "Software package and information systems", was conducted through a direct procurement method via a single tender action (below threshold) to ensure continuity and compatibility with existing systems. The contract, valued at £36,168.54, was aimed at upgrading the communications infrastructure to support mission-critical platforms such as the 999 call handling system. The tender process concluded with the award given on 19th February 2026, and the contract is set to run from 10th March 2026 to 9th March 2027 in Northallerton, England, specifically at the North Yorkshire Police HQ, Alverton Court. The procurement has transitioned to the award stage, with NEC Software Solutions UK Limited as the sole supplier.

This tender offers significant opportunities for businesses specialising in telecommunications and information systems, particularly those able to provide SIP-based communication solutions. While this specific tender was directed at NEC Software Solutions UK Limited due to system compatibility requirements, similar procurement opportunities could benefit companies that are large-scale and capable of delivering resilient and secure communications systems tailored to emergency services. Organisations with a focus on mission-critical systems for public safety or those looking to expand into SIP solutions would find this sector ripe for growth as public entities look for technological upgrades, ensuring compliance and enhanced service delivery.

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How relevant is this notice?

Notice Title

Services for replacing ISDN lines with a SIP solution

Notice Description

NEC is delivering SIP-based communications including voice gateway, enterprise-grade switching platform and resilient support components. The new SIP infrastructure will replace the legacy NEC ISDN components with the SIP infrastructure. The SIP hardware underpins the Integrated Communications Control System (ICCS), mission-critical platform used by NYFRS. This NEC setup is tailored to support 999 call handling, ensuring resilience, security, and compliance STA has been recommended based on the justification that this is the sole supplier due to continuity and compatibility with the existing system.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-70a20e8a-50e9-4129-8929-e70086218f9e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c3b4b49-e2ff-42e2-973d-bcef7fd04b6a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£36,168 Under £100K
Lots Value
Not specified
Awards Value
£36,168 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 20262 weeks ago
Submission Deadline
19 Feb 2026Expired
Future Notice Date
Not specified
Award Date
19 Feb 20262 months ago
Contract Period
10 Mar 2026 - 9 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
YORK AND NORTH YORKSHIRE COMBINED AUTHORITY ACTING AS FIRE AND RESCUE AUTHORITY.
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL6 1BF
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
Not specified

Local Authority
North Yorkshire
Electoral Ward
Northallerton South
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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