Award

Freshworks - IT service management tool

WHG

This public procurement record has 1 release in its history.

Award

29 Apr 2024 at 12:53

Award Notice
Summary of the contracting process

The buying organisation, whg, based in Walsall, United Kingdom, has awarded a contract for an IT service management tool to Freshworks Inc. The procurement process has reached the award stage, with a contract value of £88,128 in GBP. The contract period runs from March 31, 2024, to March 30, 2027, providing opportunities in the goods category.

This tender presents opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Businesses in the software package and information systems industry, particularly those offering IT services, can leverage this contract to support their growth. The procurement method used was 'Other', with the tender period closing on March 29, 2024, at 23:59 GMT.

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Notice Information

Notice Title

Freshworks - IT service management tool

Notice Description

whg has awarded a contract for IT service management tool to Freshworks.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-718ff8d5-9c93-4a5d-9e48-cf45850c7e8b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/585e6c05-8292-4400-b990-67baea7763d6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£88,128 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20241 years ago
Submission Deadline
29 Mar 2024Expired
Future Notice Date
Not specified
Award Date
29 Mar 20241 years ago
Contract Period
31 Mar 2024 - 30 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WHG
Contact Name
S Moore
Contact Email
procurement@whgrp.co.uk
Contact Phone
Not specified

Buyer Location

Locality
WALSALL
Postcode
WS1 1AB
Post Town
Walsall
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG38 Walsall
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Walsall
Electoral Ward
St Matthew's
Westminster Constituency
Walsall and Bloxwich

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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