Award

ITEP0806 - ServiceNow Implementation Services

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

09 Aug 2024 at 13:33

Award Notice
Summary of the contracting process

The procurement process for the contract titled "ITEP0806 - ServiceNow Implementation Services" was undertaken by National Highways, headquartered at 199 Wharfside Street, Birmingham, England. This contract falls under the industry category of Project Management Consultancy Services (CPV 72224000) and covers the delivery of services globally, including locations such as the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. The procurement stage is now at the Award stage, with key dates including the end of the tender period on 12 July 2024, the contract start date on 15 July 2024, and the end date on 31 March 2025. The procurement method utilised was selective, specifically a call-off from a framework agreement.

This tender presents significant opportunities for business growth, particularly for small and medium enterprises (SMEs) specialising in IT service management and project management consultancy. The contract, valued at £2.6 million, aims to improve the availability and performance of National Highways' operational technology, thereby contributing to safer and more efficient motorway and trunk road network operations. SMEs with expertise in ServiceNow implementation and those capable of supporting data-driven decision-making are well-suited to compete. The awarded contract has been granted to UP3 Services Limited, an SME, indicating a supportive environment for small to medium-scale service providers.

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Notice Information

Notice Title

ITEP0806 - ServiceNow Implementation Services

Notice Description

ITEP0806 - ServiceNow Implementation Services The outcomes that the proposal is seeking to achieve include improved availability and performance of National Highways' operational technology, which will support the safe and efficient operation of the motorway and trunk road network. The investment will also enable National Highways to make data-driven decisions, improve the efficiency and effectiveness of its operations, and deliver better services to customers and stakeholders.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-71993da3-dad8-4d65-beb3-1250e73097d1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dce80bff-e93e-4e75-bfc7-e312ac541644
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
£2,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,600,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Aug 20241 years ago
Submission Deadline
12 Jul 2024Expired
Future Notice Date
Not specified
Award Date
11 Jul 20241 years ago
Contract Period
14 Jul 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

UP3 SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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