Award

HMCTS Application Performance Monitoring (APM) Services 2025-2028

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

30 Apr 2025 at 10:53

Summary of the contracting process

The public procurement process for "HMCTS Application Performance Monitoring (APM) Services 2025-2028" has been completed. The Ministry of Justice, located in London, England, acted as the buying organisation. This tender falls under the industry category of Network Management Software Services, with a procurement method described as a selective call-off from a framework agreement. The contract spans from 9th April 2025 to 8th April 2028. The awarding stage concluded on 25th April 2025, and the contract, valued at £4,623,315, aims to deploy Dynatrace Full Stack Observability services across various regions including the UK, Channel Islands, and British Oversea Territories.

The contract presents significant opportunities for business growth, particularly for enterprises involved in the provision of large-scale network management software services. The tender process was selective, favouring businesses capable of fulfilling framework agreements, such as Dynatrace Limited, the awarded supplier. The extensive geographic reach and substantial contract value indicate potential benefits for companies adept at delivering high-level application performance monitoring solutions to the public sector. This opportunity might particularly interest large companies rather than SMEs or VCSEs, due to the scale and scope required.

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Notice Title

HMCTS Application Performance Monitoring (APM) Services 2025-2028

Notice Description

The provision of Application Performance Monitoring for HMCTS - Dynatrace Full Stack Observability for the Enterprise Cloud

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/78a3c360-ae69-4053-8153-0784bdd956b1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72511000 - Network management software services

Notice Value(s)

Tender Value
£4,623,315 £1M-£10M
Lots Value
Not specified
Awards Value
£7,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 202510 months ago
Submission Deadline
25 Feb 2025Expired
Future Notice Date
Not specified
Award Date
24 Apr 202510 months ago
Contract Period
8 Apr 2025 - 8 Apr 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DYNATRACE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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