Award

Contract for the Supply and/or Installation of a Unified Communications Telephony System

THE UNIVERSITY OF BIRMINGHAM

This public procurement record has 1 release in its history.

Award

14 Feb 2019 at 11:30

Award Notice
Summary of the contracting process

The University of Birmingham has recently completed a procurement process for the supply and/or installation of a Unified Communications Telephony System, classified under telecommunications services. The award was given to CAE Technology Services Limited, with a contract value of £10 million and a minimum value of £1.3 million. The contract period runs from 7th February 2019 to 6th February 2024, following a selective procurement method that utilized a restricted procedure. The tender period ended on 1st November 2018, and the delivery address is located in Birmingham, England (postcode B15 2TT).

This tender presents significant opportunities for businesses specialising in telecommunications and unified communications technology solutions. Companies with expertise in telephony systems, contact centre software, and modern communication platforms would be well-suited to compete in future tenders. As the University seeks to enhance functionality and reduce operational risks by replacing outdated systems, businesses that can offer innovative and resilient solutions are likely to find a favourable environment for growth in this sector.

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Notice Information

Notice Title

Contract for the Supply and/or Installation of a Unified Communications Telephony System

Notice Description

The University of Birmingham has awarded a contract to replace the current Telephony system and Contact Centre software. The maintenance element of the contract will be for five years. The current phone system is a Mitel MX-One with Solidus Contact Centre software. The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4.1 with a server based IP backbone was carried out in October 2010. The current system supports approximately 6,600 digital handsets and up to 1,000 analogue connections. The key objective of the Unified Communications (UC) Project is to; 1) Provide flexible enhanced UC functionality to Staff and Students of the University. 2) Reduce risk of System failure by removing an old system and building a modern resilient platform. 3) Reduced direct cost of System ownership and reduce indirect costs in handling communications within the University.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-73936904-864c-46f5-ab1a-d1e03b86903b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/04455551-691e-467f-9113-78e52c08a5e5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£10,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Feb 20197 years ago
Submission Deadline
1 Nov 2018Expired
Future Notice Date
Not specified
Award Date
1 Nov 20187 years ago
Contract Period
7 Feb 2019 - 6 Feb 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF BIRMINGHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2TT
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

CAE TECHNOLOGY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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