Award

IT Service Management Tool

BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

This public procurement record has 2 releases in its history.

Award

03 Feb 2025 at 08:55

Award Notice
Award

14 Nov 2024 at 11:18

Award Notice
Summary of the contracting process

Bournemouth Christchurch and Poole Council has completed the procurement process for a new IT Service Management Tool. The contract, valued at £769,760, will provide a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to enhance IT service delivery. This initiative falls under the industry category of Software package and information systems (CPV code 48000000) and will be implemented in the South West region of the United Kingdom. The procurement method used was an open procedure, and the contract period runs from 18th November 2024 to 17th November 2029. The award was published on 3rd February 2025.

This tender presents significant opportunities for businesses specialising in IT services, especially those offering robust SaaS solutions with integrated asset management capabilities. Small and Medium-sized Enterprises (SMEs) are encouraged to participate, as the procurement is suitable for them. The contract involves advanced features, compatibility, integration, and functionality improvements, making it an excellent opportunity for IT service providers looking to expand their market presence and provide comprehensive IT management solutions to public sector entities.

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Notice Information

Notice Title

IT Service Management Tool

Notice Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/988e4c91-1524-4fce-8a55-863e063f665e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£769,760 £500K-£1M
Lots Value
Not specified
Awards Value
£769,760 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20251 years ago
Submission Deadline
19 Aug 2024Expired
Future Notice Date
Not specified
Award Date
14 Nov 20241 years ago
Contract Period
3 Feb 2025 - 2 Feb 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Post Town
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK South West (England)
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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