Tender

(CF) Westminster Advice Service Partnership

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

12 Dec 2024 at 09:55

Tender Notice
Summary of the contracting process

Westminster City Council invites tenders for the Westminster Advice Service Partnership, providing advisory services covering welfare benefits, debt problems, housing applications, energy support, and planning applications. The procurement is classified under CPV scheme code 79140000 for legal advisory and information services. The tender process is currently active and follows an open procedure. The tender period ends on 31st January 2025, and the contract is expected to start on 16th September 2025, lasting until 31st March 2035, including possible extensions. The contracted services will be delivered across the United Kingdom, including specific locations like the British Oversea Territories and Channel Islands, with a contract value of GBP 14,877,699.

This tender offers a significant opportunity for SMEs and VCSEs to expand their portfolio by providing crucial advisory services within the community. Businesses specialising in legal advisory, financial advice, debt management, and housing support will find this a suitable opportunity to leverage their expertise and establish long-term collaborations with local authorities. The open procedure ensures a competitive process, offering a platform for diverse businesses to showcase their services and contribute to the welfare of Westminster's residents.

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Notice Information

Notice Title

(CF) Westminster Advice Service Partnership

Notice Description

The Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications. It includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies. Areas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups. The service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users: Information (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how to find or contact that organisation. Responsibility for taking any further action rests with the client. Advice (Level Two) - An advice service involves: a diagnosis of the client's enquiry and the issues involved, giving information and explaining options, identifying further action the client can take, and some assistance: e.g. contacting third parties to seek information; filling in forms. This would usually be completed with one interview although there may be some follow-up work. The client would take responsibility for any further action. Advice with Casework (Level Three) - Some advice with casework service includes all the elements of an advice service previously listed and also involves taking action on behalf of the client to move the case on. It could include negotiating on behalf of the client with third parties on the telephone, by letter or face-to-face. It will usually involve follow-up work and the adviser would take responsibility for this. We're currently anticipating a contract term of five and a half years and a two two-year allowable extensions (5.5 + 2 + 2). Additional information: This opportunity and all associated procurement documents will be accessible via our City of Westminster Procurement and Contracts portal ("the Portal"), kindly visit https://wcc.ukp.app.jaggaer.com and search for the following reference: ITT_30113. If you have any questions, please submit these through the portal. Our portal is free to register on. To view details of the Opportunity via the Portal please click the following link and click on Opportunities: https://wcc.ukp.app.jaggaer.com Or browse as follows: - Connect to https://wcc.ukp.app.jaggaer.com - Enter your Username and Password - Go to Published Opportunities - Click on the Project Title to view details

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e26eefc-56a3-45f7-a44b-aeead4a37f8c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79140000 - Legal advisory and information services

Notice Value(s)

Tender Value
£14,877,699 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20241 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Sep 2025 - 31 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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