Tender

Independent Support Service for Complainants, Witnesses and their Families

GENERAL MEDICAL COUNCIL (GMC)

This public procurement record has 1 release in its history.

Tender

23 May 2022 at 16:45

Summary of the contracting process

The General Medical Council (GMC) is conducting an open tender for the provision of an Independent Support Service for Complainants, Witnesses, and their Families. This service aims to provide confidential emotional support during investigations, enhancing engagement and satisfaction among stakeholders. The tender was published on 23rd May 2022 and remains active, with submissions due by 24th June 2022. The contract period is set to commence on 1st January 2023 and will run until 31st December 2028. This procurement falls under the category of services, specifically in guidance and counselling, and is open to organisations from various locations, including the United Kingdom and other regions worldwide.

This tender presents significant opportunities for firms that specialise in emotional support and counselling services, particularly those experienced in working with individuals in sensitive situations. Small and Medium Enterprises (SMEs) are particularly encouraged to participate, given the tender's suitability criteria. Businesses equipped to provide high-quality, independent counselling services that foster trust and confidentiality would be well positioned to compete for this contract, ultimately contributing to their growth through long-term engagement with the GMC.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Independent Support Service for Complainants, Witnesses and their Families

Notice Description

We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-74ca1f27-97e4-46bb-bd70-7ca45cb4ac7b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ecb891ac-8390-4813-b40d-325076f550b2
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20223 years ago
Submission Deadline
24 Jun 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2023 - 31 Dec 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL (GMC)
Contact Name
Christine Jack
Contact Email
gmctenders@gmc-uk.org
Contact Phone
+44 1619236340

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-74ca1f27-97e4-46bb-bd70-7ca45cb4ac7b-2022-05-23T17:45:12+01:00",
    "date": "2022-05-23T17:45:12+01:00",
    "ocid": "ocds-b5fd17-74ca1f27-97e4-46bb-bd70-7ca45cb4ac7b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT226379",
        "title": "Independent Support Service for Complainants, Witnesses and their Families",
        "description": "We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.",
        "datePublished": "2022-05-23T17:45:12+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85312300",
            "description": "Guidance and counselling services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-06-24T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-01-01T00:00:00Z",
            "endDate": "2028-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ecb891ac-8390-4813-b40d-325076f550b2",
                "datePublished": "2022-05-23T17:45:12+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAY164453"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-2233",
            "name": "General Medical Council (GMC)",
            "identifier": {
                "legalName": "General Medical Council (GMC)"
            },
            "address": {
                "streetAddress": "3 Hardman Street",
                "locality": "Manchester",
                "postalCode": "M3 3AW",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Christine Jack",
                "email": "gmctenders@gmc-uk.org",
                "telephone": "+44 1619236340"
            },
            "details": {
                "url": "http://www.gmc-uk.org"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-2233",
        "name": "General Medical Council (GMC)"
    }
}