Tender

General Practice Patient Survey (GPPS)

NHS ENGLAND

This public procurement record has 1 release in its history.

Tender

19 Feb 2021 at 13:53

Tender Notice
Summary of the contracting process

NHS England is conducting an open procurement for the General Practice Patient Survey (GPPS), a comprehensive annual survey aimed at evaluating patient experiences with primary care services across England. The tender, classified under health and social work services, has a total value of approximately £14 million, with a minimum value of £12 million. The deadline for submitting tenders is 5th April 2021, with the contract expected to commence on 1st August 2021 and continue until 31st July 2024. The survey will primarily be delivered across England, with participation expected from a diverse range of candidates.

This tender presents significant opportunities for businesses specialising in survey and market research services, particularly those providing customer satisfaction and engagement solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to apply, as the procurement process is open to these groups. Businesses that can demonstrate expertise in conducting large-scale surveys, data analysis, and stakeholder engagement would be particularly well-suited to compete for this contract, which aims to gather vital insights that inform NHS policies and practices.

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Notice Information

Notice Title

General Practice Patient Survey (GPPS)

Notice Description

The GP Patient Survey (GPPS) is an England-wide annual survey which has been running every year since 2007. It is sent to approximately 2.2 million people and asks about experiences of local primary care services including dentistry. Currently, the survey is 'mixed mode' and uses paper invitations and questionnaires with the option of completing the survey online (in the form of a link provided on a letter that individuals can type into their device and via SMS reminder messages). The survey currently provides data at national, Clinical Commissioning Group (CCG) and GP practice levels. It is used to understand performance at GP practice level as well as identifying emerging and ongoing national trends which feed into policy making. The GPPS is extensively used by NHS England and NHS Improvement (NHSEI), the Department of Health and Social Care (DHSC) and Care Quality Commission (CQC). To view this opportunity and submit a Tender you should register on: http://health.atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/325c4135-a0c9-4a6b-b9cd-8fe6eec4a530
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

85000000 - Health and social work services

Notice Value(s)

Tender Value
£14,074,697 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20215 years ago
Submission Deadline
4 Apr 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2021 - 31 Jul 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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