Tender

THE PROVISION OF ICT SUPPORT AND MAINTENANCE SERVICES FOR DELL HARDWARE

HEALTH & SAFETY EXECUTIVE

This public procurement record has 2 releases in its history.

TenderAmendment

15 Nov 2023 at 12:41

Tender Notice
Tender

14 Nov 2023 at 15:37

Tender Notice
Summary of the contracting process

The Health & Safety Executive (HSE) has initiated a tender process for the provision of ICT support and maintenance services for Dell hardware. This procurement opportunity falls under the services category with a value of £16,300. The tender period ends on 24th November 2023, and the contract period is scheduled to start on 1st December 2023 and end on 30th November 2024. The buying organisation is located in BOOTLE, England, and the procurement method is an open procedure (below threshold).

This tender by HSE presents a lucrative opportunity for businesses specialising in IT support and maintenance services for hardware. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are particularly suited to compete for this contract. The focus on ICT support and maintenance services for Dell hardware aligns with companies operating in the hardware repair and maintenance industry sector. Interested businesses should take note of the upcoming deadlines and the specified procurement method to submit competitive bids.

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Notice Information

Notice Title

THE PROVISION OF ICT SUPPORT AND MAINTENANCE SERVICES FOR DELL HARDWARE

Notice Description

HSE's IT hardware for its science network is located mainly in Harpur Hill, Buxton. HSE recognises that the majority the kit maybe end of life (EOL) or near to EOL and that varying levels of support may be required for each. Details of the kit are provided in Annex A below. HSE is currently undertaking an IT Modernisation Project and there are plans to migrate the majority of information/assets from the Harpur Hill site to a data centre over the next twelve months, this should result in a reduction in the quantity of kit requiring support. HSE has outsourced its IT service desk provision and the supplier provides first and second line level support to all HSE's IT users via an IT Service Desk. The IT Service Desk will log all incidents and will pass incidents to the appropriate resolving department or third party. The successful Supplier will be required to work with the IT Service Desk on a day to day basis providing Third line Support. The IT Service Desk will raise the support tickets and calls with the successful service provider. Additional information: To register on in-tend you need to follow the link below:- https://in-tendhost.co.uk/hse

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7688c47e-213b-4e23-9088-0ff11c5034bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9161e616-4275-40a5-aac7-73bc0a418520
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

50 - Repair and maintenance services

CPV Codes

44316400 - Hardware

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Notice Value(s)

Tender Value
£16,300 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20232 years ago
Submission Deadline
24 Nov 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2023 - 30 Nov 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEALTH & SAFETY EXECUTIVE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOOTLE
Postcode
L20 7HS
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
Not specified
Local Authority
Sefton
Electoral Ward
Linacre
Westminster Constituency
Bootle

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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