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Inpatient, Maternity and Children and Young People (CYP) Surveys

University Hospitals of Leicester NHS Trust

This public procurement record has 1 release in its history.

Award

09 Sep 2026 at 15:57

Award Notice
Summary of the contracting process

University Hospitals of Leicester NHS Trust commissioned patient survey services covering inpatient care, maternity services, and children and young people’s (CYP) services. The work is intended to gather patient feedback through surveys, with delivery associated with Leicester, including Leicester Royal Infirmary. This is a healthcare research and survey-services requirement rather than a clinical treatment contract. The buyer is an NHS trust serving Leicester and the surrounding area. The appointed supplier is IQVIA LTD., a large organisation specialising in healthcare data, research and related services. Businesses with experience designing, managing and reporting patient surveys for hospitals or other healthcare providers would find the requirement most relevant.

The procurement has been completed and awarded following a selective call-off from a framework agreement. The award was made to IQVIA LTD. on 19 July 2026 for £14,522 including the stated GBP currency. The contract runs from 20 July 2026 to 19 July 2027. The requirement was evaluated as a survey-services procurement, with the contracting route limited to suppliers eligible through the relevant framework rather than an open tender. It covers one combined requirement for inpatient, maternity, and children and young people’s surveys. The procurement was identified as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises.

For a supplier that did not win, this award provides a clear example of the University Hospitals of Leicester NHS Trust’s demand for structured patient feedback across inpatient, maternity and children and young people’s services. A credible competitor for a future requirement would need to demonstrate practical capability in healthcare survey design, patient engagement, fieldwork administration, data quality control, analysis and clear reporting. Experience working with NHS trusts and sensitive patient populations would be important, particularly where surveys span adults, maternity patients, parents or carers, and younger people. Suppliers should also be able to work through framework call-off arrangements and deliver a joined-up service across several clinical survey areas.

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Notice Information

Notice Title

Inpatient, Maternity and Children and Young People (CYP) Surveys

Notice Description

Patient surveys with IQVIA.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7699dde9-c643-4c53-96a9-35a1d4a960ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/10dd71e9-b1d4-47d4-8ff5-1c711ff703a2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£14,522 Under £100K
Lots Value
Not specified
Awards Value
£14,522 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Jul 20261 months ago
Contract Period
20 Jul 2026 - 19 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals of Leicester NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 5WW
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

IQVIA LTD.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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