Award

Brent Out of Hours Telephone Anwering Service

LONDON BOROUGH OF BRENT

This public procurement record has 3 releases in its history.

AwardUpdate

04 Apr 2017 at 09:41

AwardUpdate

03 Apr 2017 at 14:30

Tender

18 Nov 2016 at 20:15

Summary of the contracting process

The London Borough of Brent has recently awarded a contract for the "Brent Out of Hours Telephone Answering Service," which will serve both Brent Council and Brent Housing Partnership. This tender, classified under telephone-answering services, carries a contract value of £120,000 and is set to commence on 3rd April 2017, lasting for a period of two years with a potential extension of one additional year. The procurement method utilised was a selective tender under a restricted procedure, with the tender period concluding on 15th December 2016. The service will be delivered in London, United Kingdom.

This contract presents a significant opportunity for small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) that specialise in telephone-answering services. Businesses that can offer robust and reliable out-of-hours communication solutions are well-suited to compete for such contracts. Engaging in this procurement process could enable these businesses to expand their service offerings and customer base within the public sector, particularly in the realm of local government services.

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Notice Title

Brent Out of Hours Telephone Anwering Service

Notice Description

A contract for providing an out of hours telephone answering service for Brent Council and Brent Housing Partnership. The contract will be for 2 years with a possible further one year extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-76b5a854-adca-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ef7326ef-3521-4ddd-b301-01b3172a6343
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20179 years ago
Submission Deadline
15 Dec 2016Expired
Future Notice Date
Not specified
Award Date
28 Feb 20179 years ago
Contract Period
2 Apr 2017 - 3 Apr 2019 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BRENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEMBLEY
Postcode
HA9 0FJ
Post Town
Harrow
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI72 Brent
Delivery Location
TLI London

Local Authority
Brent
Electoral Ward
Wembley Park
Westminster Constituency
Brent West

Supplier Information

Number of Suppliers
2
Supplier Names

SPS DOORGUARD

SPS DOORGUARD LIMITE

Open Contracting Data Standard (OCDS)

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