Award

Freshdesk Cloud Software

HEE

This public procurement record has 1 release in its history.

Award

03 Jul 2023 at 14:12

Award Notice
Summary of the contracting process

The Health Education England (HEE) has recently awarded a contract for the procurement of Freshdesk Cloud Software, valued at £67,620 GBP. The procurement method used was a limited competitive quotation process below the threshold. The contract period starts on 3rd July 2020 and ends on 3rd July 2021. The award was made to Freshworks Inc. The tender process concluded on 2nd July 2020. HEE, based in Leeds, UK, was the buyer in this procurement process, and the contract was awarded on 28th March 2023.

This award presents opportunities for businesses in the software-related services industry, particularly those offering service management licenses. Companies well-suited to compete would need to provide competitive quotations and have the capability to deliver cloud software services. Businesses aiming to collaborate with HEE or access the UK public procurement market for IT services could benefit from exploring similar future opportunities within this industry category.

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Notice Information

Notice Title

Freshdesk Cloud Software

Notice Description

Freshdesk service management licenses.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-76bd90ea-672a-4617-a94b-953b36620743
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9dada658-c529-4a26-9d30-5fb1735233cb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£67,620 Under £100K
Lots Value
Not specified
Awards Value
£67,620 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20232 years ago
Submission Deadline
2 Jul 2020Expired
Future Notice Date
Not specified
Award Date
27 Mar 20232 years ago
Contract Period
2 Jul 2020 - 3 Jul 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4PL
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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