Award

ServiceNow Managed Service

CROWN PROSECUTION SERVICE

This public procurement record has 1 release in its history.

Award

07 May 2019 at 11:13

Award Notice
Summary of the contracting process

The Crown Prosecution Service has successfully completed a procurement process for the "ServiceNow Managed Service", which falls under the industry category of network management software services. The contract, valued at £560,958, was initiated as a selective tender and involves providing ongoing development, implementation, and maintenance of the ServiceNow platform across various regions in the United Kingdom. The contract period commenced on 1 April 2019 and concluded on 31 March 2020, with the award made on 31 March 2019 and published on 7 May 2019.

This contract presents considerable opportunities for growth, particularly for businesses specialising in IT services, software development, and systems management. Organisations with a track record in managing complex software environments and delivering continual service improvements would be well-positioned to engage with similar future tenders. Small and medium-sized enterprises (SMEs) may find this favorable, as such opportunities often encourage competitive bids from diverse suppliers, promoting innovation and efficiency in public service delivery.

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Notice Information

Notice Title

ServiceNow Managed Service

Notice Description

Contract for the provision of a ServiceNow Managed Service inclusive of ongoing development and implementation. Following the successful implementation of the ServiceNow platform the CPS requires a partner to deliver a Managed Service in order to maintain the effective running of the system. The service shall include ongoing development and implementation of ServiceNow modules, system improvements, upgrades and maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-77623556-fc08-4013-8bcb-b8f2650d7e19
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2ebec352-b972-4f8d-8345-50f71c5ebc92
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72511000 - Network management software services

Notice Value(s)

Tender Value
£560,958 £500K-£1M
Lots Value
Not specified
Awards Value
£560,958 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20196 years ago
Submission Deadline
31 Mar 2019Expired
Future Notice Date
Not specified
Award Date
31 Mar 20196 years ago
Contract Period
31 Mar 2019 - 31 Mar 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN PROSECUTION SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9EA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FLYFORM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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