D3 Tenders | Synergy Technology (including ERP) and Systems Integration Services

Contract Timeline

Publication Date: 25th September 2024 17:23:11 PM

Contract Summary

The Authority sought to engage the market to work with the Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance service that met the needs of service users. The Synergy Programme was established to bring together a number of Departments and ALBs in line with the Shared Services Strategy for Government: this includes building a common operating model, establishing Business Process Services (BPS) using one technology and one commercial strategy. The Synergy Programme comprises the following central Government Departments (Departments) and their ALBs (together the Cluster Departments). - Ministry of Justice (MoJ); - Department for Work and Pensions (DWP); - Department for the Environment, Food and Rural Affairs (DEFRA); and - Home Office (HO). The Authority (DWP) is the lead contracting authority for the Synergy Programme. The prime driver of the Synergy Programme is to drive significant business transformation across the Cluster Departments. The Synergy Programme, together with the successful suppliers will jointly develop a new Common Operating Model (COM) and introduce a new user-centric service including common data standards. The COM design will continually evolve throughout the five programme delivery phases. As a result, benefits will also continue to evolve over time. This will help identify additional benefits for the Programme and provide more robust data and narrative to justify the current benefits profile. To meet the objectives of the Synergy Programme the Authority intended to: - procure and adopt a cloud-based service leveraging the capabilities offered by a Software as-a-Service (SaaS) ERP platform and associated technologies; - procure a Systems Integration service to enable the transition (and support business change) to the SaaS ERP platform and associated technologies. The Authority seeks to deliver value and efficiency across all transaction services, including the separation of technology from service centres. The COVID pandemic, and the challenging fiscal environment that followed as a result, has heightened the drive and need for more effective and efficient delivery by all Government Departments. Key to this ambition is the ability to capture, manage and improve the quality of Finance and HR (Human Resources) data to enable better informed decisions. The Synergy Programme will drive significant business transformation across four major Departments in support of this ambition. Additionally, the government has set ambitious objectives to put sustainability at the heart of our government services. Greening government: ICT and digital services strategy 2020 to 2025 - GOV.UK (www.gov.uk ) and Greening Government Commitments 2021 to 2025 - GOV.UK (www.gov.uk) https://www.gov.uk/government/publications/greening-government-ict-and-digital-servicesstrategy-2020-2025 The Cluster Departments have circa 250,000 employees between them

Contract Details

Open Contracting ID: ocds-b5fd17-77860116-630a-4f37-ab90-95109ba347bc
Publication Source: Contracts Finder
Procurement Stage: Award
Procurement Method: Selective
Procurement Method Details: Competitive Procedure With Negotiation (above Threshold)
Procurement Category: Services
Tender Suitability
Framework / DPS

Contract Classification

CPV Code(s): 72000000
CPV Division(s): 72 - IT services: consulting, software development, Internet and support

Awarding Authority

DEPARTMENT FOR WORK AND PENSIONS

Buyer Name

Buyer Email

aikaterini.morgan@dwp.gov.uk

Buyer Phone

Buyer Address

Caxton House, Tothill Street

London

SW1H 9NA

England

Awarded Supplier(s)

Supplier Name(s): IBM UNITED KINGDOM LIMITED
ORACLE CORPORATION UK LIMITED