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Auditorium and meeting room equipment support

National Audit Office

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 16:17

Award Notice
Summary of the contracting process

The National Audit Office bought audiovisual and video-conferencing equipment support and maintenance services for its London auditorium and meeting rooms, together with meeting rooms at its Newcastle office. The requirement covers operational support for existing AV and VC equipment rather than the supply of a new installation. It is a services procurement, classified under television and audio-visual equipment and information technology services. The work is delivered across the NAO’s London and Newcastle sites in the United Kingdom. The requirement is relevant to businesses providing managed AV support, video-conferencing maintenance, meeting-room technology services and related technical assistance for public-sector workplaces and event spaces.

The procurement is complete and was awarded on 20 July 2026. The NAO selected Carillion Communications Limited through a selective call-off from the Crown Commercial Service G-Cloud 14 Framework. The contract began on 3 August 2026 for an initial one-year term, with an option to extend for a further 12 months to 2 August 2028. Its total estimated value is £135,000 including VAT over the full two-year term. The contract award value is also £135,000 including VAT. The tender submission deadline was 1 June 2026 at 12:00. The successful supplier is Carillion Communications Limited. The procurement was assessed as suitable for SMEs and voluntary, community and social enterprises.

For suppliers tracking future NAO requirements, this award demonstrates demand for ongoing technical support and maintenance across both a major London auditorium and distributed meeting-room facilities in Newcastle. Credible competitors would need to maintain and troubleshoot audiovisual and video-conferencing systems in operational public-sector environments, support meeting rooms and event spaces, and provide reliable service across more than one location. Experience with varied AV equipment, conferencing technology, fault diagnosis, planned maintenance and responsive user support would be commercially relevant. The route also shows that access to the relevant Crown Commercial Service framework can be important for competing for this buyer’s requirement. The stated suitability for SMEs and voluntary, community and social enterprises indicates that smaller specialist providers may be capable of competing when they can demonstrate sufficient technical coverage and delivery capacity.

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Notice Information

Notice Title

Auditorium and meeting room equipment support

Notice Description

The National Audit Office (NAO) awarded a contract to Carillion Communications Limited through the Crown Commercial Service (CCS) G-Cloud 14 Framework. Under the contract, the supplier will provide support and maintenance services for the NAO's audiovisual (AV) and video conferencing (VC) equipment across the London auditorium and meeting rooms, and the Newcastle office meeting rooms. The contract commenced on Monday 3rd August 2026 and will run for an initial 1 year term until Monday 2nd August 2027, with the option to extend for a further 12 months until Wednesday 2nd August 2028. The total estimated contract value is PS135,000 (inclusive of VAT) over the full two -year term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-778acb22-3524-40b3-8e2a-2283f1bd25e3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da267c76-445f-4f26-ba53-1e54fb05dc4c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32320000 - Television and audio-visual equipment

72222300 - Information technology services

Notice Value(s)

Tender Value
£135,000 £100K-£500K
Lots Value
Not specified
Awards Value
£135,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jul 20261 months ago
Contract Period
3 Aug 2026 - 2 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Carillion Communications

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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