This public procurement record has 1 release in its history.

Award

17 Aug 2026 at 13:21

Summary of the contracting process

NHS Blood and Transplant procured software support services for connecting to the EMDIS and WMDA Match-Connect platforms. The requirement covers a licence, ongoing support and maintenance, transition support for WMDA Match-Connect, incident resolution, system updates and patching, technical assistance, and service continuity for safe and reliable day-to-day operation. This is a specialist technology services requirement rather than a software development project. The buyer is based at North Bristol Park in Bristol. Delivery covers the United Kingdom and international locations, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. The procurement was classified under CPV 72261000, software support services, and is identified as suitable for small and medium-sized enterprises.

The procurement is complete and was awarded to Softcat plc on 6 August 2026. It used a selective procedure as a call-off from a framework agreement. The tender deadline was 21 May 2026 at 12:00. The estimated tender value was £284,738, while the awarded value was £569,476. The awarded contract runs from 13 June 2026 to 12 June 2028. NHS Blood and Transplant is the buyer and Softcat plc is the selected supplier. The requirement was treated as one service package, covering the licence, support, maintenance and transition work together. The published outcome records an active award and does not identify a separate lot structure or alternative successful suppliers.

This opportunity shows continuing demand from NHS Blood and Transplant for dependable specialist support around EMDIS and WMDA Match-Connect. A credible future competitor would need to provide and manage relevant software licensing, support users through platform transition, resolve incidents promptly, apply updates and security patches, and maintain service continuity across UK and international operations. Experience of supporting critical healthcare, laboratory, transplantation or similarly operationally sensitive systems would strengthen a supplier’s position, particularly where reliability, controlled change and responsive technical assistance matter. The requirement was marked as suitable for SMEs, so a focused specialist or an SME-led team with the necessary platform capability and support capacity could be relevant when this type of service is next considered.

How relevant is this notice?

Notice Title

Connecting to EMDIS and WMDA Match-Connect (License, Support and Maintenance)

Notice Description

Provision of license, ongoing support and maintenance for the connecting to EMDIS platforms, covering support for transition to WMDA Match-Connect, incident resolution, system updates/patching, technical assistance, and service continuity to ensure safe, reliable day-to-day operation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-78a7bb83-a585-4046-b7ea-bcd1378a8fa5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc91c0c5-bada-48f8-b25a-e4909ef051ec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£284,738 £100K-£500K
Lots Value
Not specified
Awards Value
£569,476 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
21 May 2026Expired
Future Notice Date
Not specified
Award Date
6 Aug 20263 weeks ago
Contract Period
13 Jun 2026 - 12 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS Blood and Transplant
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS34 7QH
Postcode Area
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified

Local Authority
South Gloucestershire
Electoral Ward
Filton
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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