Notice Information
Notice Title
DDaT24517 Acas Helpline replacement
Notice Description
***Please note this is an award notice, not a call for competition*** Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116. ***CCN001 is to include additional features as per the Call-Off Contract***
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-79a6ea7e-fce4-4e13-8d96-b6ef5c9033fa
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1a0bd080-00f3-437f-9a25-bf639730bd5e
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32427000 - Network system
Notice Value(s)
- Tender Value
- £3,100,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £2,746,552 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Oct 20254 months ago
- Submission Deadline
- 22 Apr 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Aug 20256 months ago
- Contract Period
- 7 Aug 2025 - 2 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UK SHARED BUSINESS SERVICES LIMITED
- Contact Name
- DDaT Procurement
- Contact Email
- ddatprocurement@uksbs.co.uk
- Contact Phone
- 01793 867000
Buyer Location
- Locality
- SWINDON
- Postcode
- SN2 1FF
- Post Town
- Swindon
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK71 Swindon
- Delivery Location
- Not specified
-
- Local Authority
- Swindon
- Electoral Ward
- Rodbourne Cheney
- Westminster Constituency
- Swindon North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1a0bd080-00f3-437f-9a25-bf639730bd5e
2nd October 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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